The Glen Guesthouse

Stayed here for one night while walking the Borders Abbeys Way. You have to really view this as a guest house rather than a full blown hotel. It may look like a hotel and may have been one in the past, but the current owners are basically operating it as a guest house (and have been doing so for 22 years, apparently). So, you won't get full hotel facilities. For example there is no restaurant, though they do one hot dish a day which you have to pre-order if you want it. There is a bar, though for residents only and, I think, limited hours. You have to order your breakfast the night before. These are all measures taken, I imagine, to keep costs trimmed and to turn a profit, which you'd imagine would not be possible were the operators trying to run a full-scale hotel. Keep these points in mind and you'll not go wrong here. It's about a 10 minute walk into town, where there is a limited choice of restaurants. There's also a good baker which will make you up a filled roll of your choice if you need a packed lunch for walking. There is a nice garden outside where you can enjoy a pint of foaming ale or whatever your poison is after a hard day's walking. The rooms are absolutely fine, spotless and containing everything you might need. The bathrooms were very clean and fresh and have obviously been modernised in recent times. Breakfast (pre-ordered) came quickly and was hot and tasty. Overall, I would say the Glen is a well-run establishment and would recommend it.

Nice guesthouse Room was nice, spacious and clean. Rest of the hotel appeared dated. Staff were very rude on arrival. Ordering breakfast the night before is not ideal - wasn’t sure if I could go down for a coffee or cold breakfast as I did not order the night before and from the attitude of staff I felt I would be turned away so didn’t bother.

I made a last minute booking at The Glen and enjoyed it. Before I checked in, they messaged me to see if I would need a supper reservation. The host met me when I arrived later, and my room was comfortable. I went and sat in the front room for a bit in the evening, and the host came out to turn on the gas fireplace for me. My room was quite cool (which I prefer) but there was a heater available in the closet. There were several menu options for breakfast (selected the night before) and it was very nice (my first time trying kippers).

No faults really I loved it here The owners were so helpful and accommodating My breakfast was big and I struggled to eat it all and it was delicious They booked me a meal in a nearby hotel too My room was spacious and the bed was HUGE and comfortable with really good pillows and bedding I will definitely go back!

No

Shocking experience. We booked this lovely looking hotel on Wowcher. Arrived today at 2.30 ish. I went in and this woman appeared and said can I help you? Yes we have a booking I said. We don’t open till four, she replied frostily! Ok I’ll come back later, I said. She then asked my name flicked through a folder then said well your room is ready just go up, but you won’t have hot water till four! Fill in the breakfast menu for tomorrow and have it down by 9pm tonight. (How will anyone know what they want for breakfast the day before). We went upstairs to a cold, tired room. Hubby gave Norman our Irish Wolfhound his dinner at 5pm and we sat on the bed. It was so cold I had two jackets on. Norman then brought all his dinner up…. On the bed and carpet! I pulled off the cover and saw the thinnest cheapest quilt that looked like it was made of paper. Hubby went down to get some cleaning things and a lady brought them up. She said don’t worry, we usually just have working men in here! We cleaned up and went down to dinner. The woman came in and said you can’t have anything, you didn’t order it. We only made cottage pie tonight and as you didn’t ask you can’t have anythingWtf. I said ok I’m going and went out to reception, she meanwhile told my hubby we could go to the Indian or Chinese. I would never eat in either he said, so she said, well there’s a chip shop in the town! The owner came out and I told him we were not staying. He shrugged his shoulders and told me they were a guest house. I said you’re advertising as an hotel! He said I sent you an email asking if you wanted cottage pie for dinner. How ridiculous I said. He said we didn’t want to waste food, so stopped using a menu. I said that’s just bad management. He told me they were a guest house not a hotel! He again just shrugged and we left. This is NOT an hotel it’s a working man’s doss house. Be warned