مستخدم مجهول
25 مايو 2025
Disappointing Stay
My stay at this hotel was highly unsatisfactory due to several issues:
1. Tiny, Cramped Room – The room was extremely small, with no space for luggage. Once opened, suitcases blocked the walkway entirely.
2. Dusty & Unclean – The room was dusty, especially in corners and cabinets, triggering my allergies and constant sneezing.
3. Poor Housekeeping – Found hair and stains on the pillow, indicating inadequate cleaning.
4. No Resolution After Complaints – Despite changing rooms twice, the same dust and cleanliness problems persisted.
5. No Daily Water Provision – Basic amenities like bottled water were not replenished daily.
6. Terrible Front Desk Service – Staff failed to follow up on complaints, showing a lack of concern for guest comfort.
This hotel needs major improvements in cleanliness, room size, and customer service. I would not recommend staying here.
ترجمة