مراجعاتSunshine Hotel

رد من مكان الإقامة: Hello, and thank you for choosing our hotel.First of all, we sincerely apologize for the unpleasant experience you had due to the rude and unkind attitude of our front desk staff.We deeply regret that a specific staff member responded insincerely and was unable to politely decline your request. We recognize this as a shortcoming on our part and will reinforce staff training to ensure more courteous and considerate service to all our guests.However, we would also like to inform you that due to work-related circumstances at the time, it was not possible to accommodate your request for a photo.Moving forward, we will do our utmost to provide warm and pleasant service to all of our guests. Once again, we sincerely apologize and truly regret the inconvenience caused.Thank you.