Baymont by Wyndham Columbia Northwest

We checked out at 1:03 AM due to mold and unsafe, uninhabitable conditions. We originally checked in at 10 PM and immediately requested to be moved because the TV and phone were not working. The second room we were given was covered in mold (see attached photos). We were denied a refund and had to relocate to another property at our own expense. This is unacceptable, as we paid for a room we could not use. I believe this is unlawful, and I will be contacting my attorney for further action.

I’ve visited dozens of hotels in the past few years and this one takes the cake for dirtiest hotel I’ve had the displeasure of even stepping into. Have some self respect and find somewhere else.

We stayed at a Baymont by Wyndham last night in Columbia, SC. We used our points for this stay. I only mention this because it felt like we were being punished for using our points. When we got to the room the door was wide open and the room was obviously under construction. We noticed that there was no smoke detector on the wall, just a hole where one would be (see pictures). There was an extremely unsafe lamp, still plugged in, with a piece of metal sticking out of the socket (see pictures). Which my husband unplugged. There was a puddle under the sink, which was obviously leaking, that kept getting bigger. The room was dirty, there was hair and orange gunk in the corners of the bathroom, that looked like it hadn't been cleaned in years (see pictures). Worst of all, there was no handle with lock on the sliding door to the pool, as it was sitting on the air conditioning unit (see pictures). The hotel didn't even bother to put a stick in the tracks so it could not be opened from the outside. When the front desk agent came down to the room he just shrugged at what we pointed out, as if it was no big deal, and would not change our room. We decided to stay anyways as there was 3 of us, 2 female and 1 male, and we had been driving for 10 hours from Florida. This is not the standards we have come to expect from Wyndham as we always stay with you when away from home, and for the most part have been happy with our stays. Also, the continental breakfast at this establishment only had 1 type of bread, apples and a waffle maker. I in the past we have had at least a selection of breads and pastries and options for fruits.

Hotel is shabby, rooms are subpar and breakfast was a joke. Only thing worth noting is the employees ( not the owner’s relatives!) were trying.

Bad establishment Was awful mo water pressure, cut water off, left trash on hall for hours, housekeepin came twice in a week, mold where vending once was, no ice in machines, got nasty when wanted fresh towels, smelled of pot smoke

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