Emerson Resort & Spa

This is rated a 3-star hotel, and it was tough to decide on whether it was a 3-star or 4-star property. Ultimately it is a 3-star property for several reasons: -On Friday night at 1 AM, the hotel had a big fire alarm and we were evacuated for approximately 1 hour. It appears that several rooms had their fire sprinklers go off. Thankfully, we were unaffected, but it obviously impacted our sleep the night before a day full of wedding-related festivities. I would have expected the hotel to offer some kind of discount, or perhaps even not charging us for that night, but instead the hotel told us that their management needed to have a meeting, etc. and would contact us later. As a seasoned traveler, this kind of inefficiency and delay seemed strange to me. -One of the hotel guests (I assume) approached me for a ride like I was an Uber driver, but he knew I was not. I did not know this stranger and it was one of the most bizarre experiences I've had. -The hotel restaurant is overpriced and expensive with Manhattan-like prices. On the positive side: -The staff is very courteous and goes out of their way to ensure you're aware of the amenities at the property like pickleball and renting bikes, and was very welcoming to us -Appreciated the bottles of water that were offered to us at the front desk -The location is very convenient for a wedding we had to go to across the street at the Foxfire Mountain House -The attached shops and "world's largest kalediscope" were unique touches to the property. -We got a suite, which was expensive, but we paid for what we got: a spacious room that was comfortable.

Beautiful place to relax and enjoy your time with family and friends! We loved the fresh breeze in the air as well!

The resort is very clean and quiet. The spa was small but very nice!

Great staff, friendly and accommodating. Spa has a great steam room, also enjoyed the outdoor co-ed hot tub overlooking the stream. King suite was spacious with a jetted tub.

Had a great time during our one night stay. Went for nature walk you are supposed to sign in for this event, but we walked into the lobby and asked to join and they added us without even saying anything.we enjoyed s’mores at the outdoor fireplace. Room was cleaned and well kept. Beds, pillows, linens comfortable. It was quite sterling it. Next morning snow had been cleaned all around even between cars. They give attention to details. Staff is friendly and helpful, even landscaping people were waiving hi. We had a short stay, would recommend it and I would stay again to take advantage of the spa and other amenities.

This is a beautiful spot for a weekend getaway. My fiance wanted somewhere with an outdoor hot tub, fire pit, bar, and nature. This place checked every box and all of the staff were super nice. I had a massage by Alex (amazing) and my fiancé had a deep tissue by Katie. He's 6'6" and muscular and Katie the masseuse was a tiny little thing but she did an AMAZING job with him. He sounded like he was fighting for his life (in a good way LOL). Seriously, I was impressed. The room we stayed in was absolutely gorgeous. The only downside was the jetted tub in our room only seemed to work when it wanted to. I would turn on the jets and the motor made the noise as if it was on, but the jets didn't turn on, even though i followed the directions. After about 30 minutes of soaking, some of them turned on for a little bit before turning off completely. The property itself was well-maintained. We enjoyed walking the grounds and breathing the clean mountain air. It was everything we wanted for our winter weekend away. I would love to come back and experience this place in the summer!