CitiGO Hotels in Shanghai

CitiGO Shanghai nails the fusion of tech and soul. Staff anticipate needs with app-like precision while industrial-chic rooms offer sanctuary from urban buzz. The clincher? Midnight Shanghai-style wontons at their 24/7 pantry - a steaming taste of home under neon-lit ceilings. A microcosm of the city's heartbeat, polished yet authentically raw

Very lovely hotel in a wonderful area with many things to do and options for food. I always stay here when I am in Longbai. Staff is very friendly and always helpful. Always recommend to stay here! 非常可爱的酒店在一个美妙的地区有很多事情要做和食物的选择。我在龙柏的时候总是呆在这里。工作人员非常友好，总是乐于助人。总是建议留在这里！

We recently stayed at Citigo Hotel shanghai bund for 6 nights, and I must say it was an absolutely fantastic experience. From the moment I walked in, I was greeted by a warm and friendly team that made me feel welcome right away. The staff went above and beyond in every aspect of my stay, always eager to assist and ensure my comfort. The rooms were immaculate, well-appointed, and spacious, with all the amenities you could possibly need. The housekeeping team kept everything in pristine condition throughout my stay. The water bottles and amenities were constantly replenished. What really stood out, however, was the staff. Whether it was the front desk team helping with local recommendations, the restaurant staff providing great dining suggestions, or the concierge offering insightful tips on the best places to visit in the area such as 苏州市and 乌镇. Everyone made sure I had everything I needed. Special mention goes to staff members who worked the night shift, who was exceptionally helpful when I needed assistance with booking tours and handling a small issue I had with my reservation. This hotel is a true gem, and it’s clear that the management invests in providing top-tier service. I highly recommend this hotel for anyone looking for not just a place to stay, but a genuinely pleasant experience with staff that truly cares. I’ll definitely be back!

We are regular visitors at this hotel often enjoying staycations in Shanghai. We enjoy the professional service, the location, the clean facilities and the delicious breakfasts. We’ll be back!

This hotel is a great choice for a stay in Shanghai due to its excellent location, budget-friendly price, and amazing staff. It has everything you need - I highly recommend it!

I recommend Citigo Lujiazui for 2 main reasons - 1, The location is fantastic. So near to the major iconic buildings of Shanghai and yet residential. The entrance to the hotel is also beautifully designed and more tasteful than standard hotels. 3. The service. From the reception to the housekeeping team and the ladies at breakfast who are super friendly and helpful. No request is too difficult and no question too troublesome. Had a most pleasant 4-night stay!

The hotel is clean and modern. It is situated 5 mins walk to sanmen subway station (line no 10) so traveling to WUJIANGCHANG - the commercial hub is only 2 stops travelling. The hotel provide good brunch from 7am- 12noon to suit different timing of customers. This is a plus point for most guests. Further, it also provide FREE supper from 10-11pm for people who need it. There is also a laundry room for use. So, as first time customer, I am totally impressed with the service and standard!

Arrived late eith empty stomach but the staff was really helpful and told me where can i get the food. The gym is small but is enough for people just stay for 1 or 2 nights to remain exercise.

The overall experience was great. These are some areas for improvement: 1) Cleanliness - I smelled foul smell (urine) but since I was too tired, I did not bother to change room. I did inform the front desk 2) Staff - Staff were friendly especially one of lady I interacted with. A few of the junior staff required more training and need to sharpen their English speaking skills. A guy by the nickname, 孔明, is especially helpful. He came to our room to resolve WiFi access issue. 3) Communication: There should be English version of documents if you expect more foreign visitors.

Great location for Jinqiao, walking distance to restaurants bars and shops. Clean comfy rooms and friendly staff. Thoroughly recommended for business or family visit to Shanghai. Breakfast is very good in the restaurant that is shared with the partner hotel in a joint breakfast area connected to both. Great idea that saves cost and avoids waste.