Shanghai Puyi Hotel (Yuyuan Laoximen Subway Station Branch) Reviews
Shanghai Puyi Hotel (Yuyuan Laoximen Subway Station Branch)
2nd Floor, No. 1117 Fuxing East Road, Shanghai, Shanghai, Huangpu District, China, Huangpu District, Shanghai, ChinaView Hotel Details
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Guest Reviews of Shanghai Puyi Hotel (Yuyuan Laoximen Subway Station Branch)
8.3/10
493 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.2
Service8.7
Cleanliness8.2
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All reviews(493)
Positive reviews(454)
Reviews with photos/video(353)
Easy to get around(159)
Close to metro(68)
Delicious breakfast(52)
Friendly front desk staff(49)
Small room size(31)
Tasty coffee(29)
Nice toiletries(11)
Luggage delivery service(5)
Negative reviews(39)
Lamiss miso
Business Queen Room
Stayed in May 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jun 6, 2025
The hotel so good clean and stuff so much cool and helpful and nice also breakfast meal it’s not halal but u can have fruit and sweet and coffee room nice so clean and beautiful I strongly recommend it even address near metro station and in middle of city u can go everywhere so easily just hotel in second floor so u will get confused to find it first but it’s cool
Muhammad Muhajir
Superior Queen Room
Stayed in Apr 2025
Solo travelers
21 review
9.5/10
Amazing
Posted on Jun 6, 2025
Very clean hotel.
Comfy bed.
Superb & helpful staff, please standby your translator app
Breakfast is just average, but still good enough to give you energy to walk around Shanghai
Room is very narrow, for 2 people, it's really tight space.
Location is very near to the subway exit (Exit 6).
Overall, good hotel and highly recommend if you're a solo traveller.
Kizza
Business Queen Room
Stayed in Mar 2025
Solo travelers
3 review
5.0/10
Posted on Apr 13, 2025
The only real positive about this hotel is its location — close to the Yuyuan Garden and just steps from the Laoximen subway station. Unfortunately, everything else was well below standard.
Check-in was easy enough, and while staff were friendly enough, they didn’t speak English, but they used a translation app efficiently.
The queen business room was extremely small and poorly designed. The toilet and shower area is cramped, and even with the pull-close doors, water soaked the entire space after a shower. Hot water caused the pressure to drop significantly. The sink is awkwardly placed in the bedroom, and the toilet constantly made water-running noises.
The room was equipped with some basic amenities (shampoo, body wash, toothbrush, hairdryer), and the bed and pillows were comfortable. However, housekeeping only replaced towels and water bottles abd emptied the bins once during my four-night stay — no bed-making, no linen change, and no evidence that any surfaces were wiped or cleaned.
Shared areas were filthy — stained carpet, visible dust, items shoved under communal lounges, and one washing machine leaking water onto the floor. The “gym” consisted of a small treadmill and bike both covered in dust.
Breakfast was sparse: pre-packaged noodles, yoghurt, tiny packaged cakes, two types of cut fruit, and a few bits of basic Asian fare hot food.
In summary, this hotel needs a serious deep clean and far better maintenance. Despite the great location, it’s just not worth it. I would not recommend staying here.
6/11
Response from Property: Hello, thank you for booking. You booked our king-size bed room without windows, which is much smaller than other rooms. The cleaning lady may not speak foreign languages to communicate with you, so she dare not touch your belongings, so she only collected the garbage. If you need special cleaning, you can also talk to our front desk lady. I see that you are a foreigner. I have also been to many places in Europe. Any hotel with a good location costs more than 100 euros, not including breakfast. Because our price is not high, it is only about 200 when you book, including breakfast, which is very cost-effective. Shanghai is also an international metropolis, and this is also a very good location, not worse than many big cities in Europe. I don’t know if you are dissatisfied with anything else. Carpet washing needs to be booked in advance, and a washing plant has been arranged to wash it;
Abbkam
Superior Family Room
Stayed in Mar 2025
Family
2 review
8.5/10
Very Good
Posted on Apr 19, 2025
It was a good hotel. It was difficult to find the entrance at night. It has the logo of hotel but it was on the second floor of a dental clinic and we should pass the entrance of the clinic to get the elevator to the hotel.
The space of the WC was too small but it was clean. The breakfast was basic not special.
Totally the hotel was clean, comfortable, in a good place and access to public transportation.
6/7
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Business Queen Room
Stayed in Mar 2025
Solo travelers
4 review
2.5/10
Posted on Apr 21, 2025
WORST SOUND INSULATION OF ALL TIMES. Soundproofing does not exist, because the rooms are probably partitioned off with plastic or card board. When someone next door turns on their TV or showers, it feels like it’s in your own room or indeed above your head if you’re sleeping in bed, to the extent that it is just SCARY. Not to mention every sound that comes from the corridor and breakfast place: it is not possible to sleep until every living being in the “hotel” is asleep and before it occurs to any random person to just wake up and make any random noise at 6 or 7 in the morning. I basically stayed awake the whole night.
Room is extremely small and peculiarly designed. It is not possible to fully open a carry-on size suitcase while having place to stand, and I’m saying this as a solo traveller. No space for nightstand, obviously.
Dirty floor, no slippers provided. Around 9am the breakfast dishes are already cold and running out, and of course no one cares to reheat or refill them.
I seldom write long negative review but this place certainly deserves it and the fellow travellers need to see it. DO YOURSELF A FAVOUR AND DO NOT STAY HERE!!! I’m sure the price is attractive (which tricked me into booking it and turns out to be a huge mistake that made me feel so bad even just after one night’s stay), but I’m also sure there are plenty of better options out there even at this price.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Street-view Large Window Loft Family Room (Zero Pressure Mattress + Heated Toilet + Mini Fridge)
Stayed in Mar 2025
Couples
7 review
3.5/10
Posted on Apr 14, 2025
Terrible experience for the price… we stayed in the duplex and it was quite uncomfortable. The shower had a leak and all the floor downstairs was dump. They said they will fix it but the next day it got worst. Not recommended at all… cleanliness was also not very good. We stayed in different hotels in China and this was the worst, and also more expensive..
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business 2-bed Room
Stayed in Mar 2025
Travel with friends
8 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Hotel location super good. Just beside the train station. We no need to carry the big luggage walk too much. Hotel overall abit small, but is a very reasonable price at shanghai.
24hr free coffee is a highlight
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
shushiuan
Superior Family Room
Stayed in Mar 2025
Travel with friends
4 review
6.5/10
Posted on Apr 10, 2025
I booked the largest room, but it still felt too cramped to comfortably fit three large suitcases and one small one. We were only able to manage after asking to have the chairs removed—thankfully, the staff was very helpful and accommodating. The bathroom is quite small as well, with no place to hang clothes or towels. That said, the location is very strategic and convenient—just a 2-minute walk to Laoximen Station. Would I return? Probably, but only if I’m traveling with less luggage.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonymous User
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
21 review
9.0/10
Great
Posted on Apr 2, 2025
Near metro station
Comfy beds
Basic amenities included
Helpful staff even they cannot speak fluent English
same entrance with a dentist clinic
Only one person for breakfast per night per room provided (a little bit unusual)
Relatively small room
Unique design for bathroom and toilet ( same door so if you close the bathroom, the toilet will open)
We experienced blackout for a few minutes during our stay
We didn't receive bottled water and slippers on the first day
Okay overall.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Cem
Street-view Large Window Loft Family Room (Zero Pressure Mattress + Heated Toilet + Mini Fridge)
Stayed in Feb 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 16, 2025
Cleaning staff and all workers were very freindly! Thank you so much, we will come back again.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Business Queen Room
Stayed in Dec 2024
Other
12 review
10.0/10
Outstanding
Posted on Jan 24, 2025
Best Hotel the stuff are very kind the hotel is clean breakfast is ok good location near than subway station I really recommend it
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Paul
Superior Queen Room
Stayed in Mar 2025
Solo travelers
6 review
5.5/10
Posted on Apr 26, 2025
Sound is really bad inside the room, you can hear everything from the other rooms and also the street. Would not recommend, although location and price is really good.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
REGHIS
Street-view Large Window Loft Family Room (Zero Pressure Mattress + Heated Toilet + Mini Fridge)
Stayed in Mar 2025
Travel with friends
3 review
7.5/10
Posted on Apr 25, 2025
In terms of location, the hotel deserves full marks. It is located on the second floor of the building. However, its main drawbacks are the small room size and the fact that breakfast is exclusively Chinese, with no consideration for other nationalities and tastes .
Response from Property: 尊敬的賓客,感謝您對酒店的點評!首先感謝您對酒店的肯定,其次對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Superior Family Room
Stayed in Mar 2025
Travel with friends
1 review
4.5/10
Posted on Apr 13, 2025
This was the filthiest hotel I have ever stayed in in my whole life. I have travelled and backpacked the world. This place is disguisting.
The reviews that it is clean are all a lie. I didn’t eat breakfast as they leave it out until late into the evening. They never change the water they cook noodles in.
The carpet has diseases that there is no cure for it. The shower and toilet had orange mould when we arrived. They weren’t cleaned at all.
The reviews on cleanliness are a complete lie. Don’t stay here.
Response from Property: 我們過年的時候才開業的,怎麼可能會長滿了橙色的黴菌,我們也沒有把早餐留到很晚才吃,早7:30-9:30左右,煮麪條,我們是每天阿姨下班後換的,不是每一個客人煮一次麪條就換一次,所有餐飲店也都是每天換一次,沒有説煮一次麪條換一次水的哦;
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Family
2 review
8.0/10
Very Good
Posted on Apr 14, 2025
+ Great location right by the metro, which gets you all over Shanghai.
+ Friendly hotel staff.
+ Water pressure in shower very good.
- Very small rooms.
- Walls very thin, can hear the neighbours.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!