Guest Reviews of Atour Hotel Xietu Road Dapu Bridge, Shanghai
9.7/10
Excellent
380 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.7
Service9.7
Cleanliness9.7
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All reviews(380)
Positive reviews(374)
Reviews with photos/video(49)
Awesome rooms(98)
Awesome amenities(55)
Classy environment(36)
Friendly front desk staff(27)
Great location(25)
Delicious breakfast(22)
Perfect for business trips(8)
Well designed(6)
Negative reviews(6)
LynnC.
Superior Queen Room
Stayed in Sep 2025
Solo traveler
3 review
9.0/10
Great
Posted on Oct 28, 2025
I have been staying multiple hotels brand during my 1 month trip to China. This hotel brand is the best:
- Their 3 stars are equal to North America and Europe 4+stars.
- Good quality hotel
- Very clean, no smoking smell in the room.
- Receptionists are very polite. Specially a female named PenPen, she extended her help when everyone asked for direction in the Shanghai location.
Very fast response.
- good price
- Robot room service 24/7
- Offer late night free small meal.
I recommend this hotel. I will book it again for my future trips
Response from Property: 亞朵能給親帶來無比滿意與驚喜的入住體驗對於我們來説就是最大的滿足了,亞朵,在路上,我們還將會不忘初心,砥礪前行,爭取給您帶來更加完美地入住體驗,感謝親的滿意與點贊,朵兒等您再次回家~~~
M879505****
Executive Queen Room
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 6, 2025
The room was excellent. The front desk was very quick to resolve any issues, and as a nice touch, they even gifted me some local Shanghai specialties when I checked out. It was a very pleasant stay.
Original textTranslated by Google
Response from Property: Atour's greatest satisfaction comes from providing you with a truly satisfying and delightful stay. Atour, on our journey, we will remain true to our original aspirations and forge ahead to bring you an even more perfect stay. Thank you for your satisfaction and praise; Atour looks forward to welcoming you back home again!
M373718****
Superior Queen Room
Stayed in Jul 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 31, 2025
Even with a 9:00 AM check-in, our room was excellent. All the services provided were superb. The hotel boasts a great location and beautiful surroundings. Both the laundry room and gym facilities are very well-equipped, and the staff's service attitude was fantastic.
Original textTranslated by Google
Response from Property: It is our greatest satisfaction that Atour can bring you an extremely satisfactory and surprising stay experience. Atour, on the road, we will not forget our original intention, forge ahead, and strive to bring you a more perfect stay experience. Thank you for your satisfaction and praise. Atour is waiting for you to come home again~~~
M415713****
Executive Queen Room
Stayed in Jul 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Aug 30, 2025
The hotel offers great facilities, the service was excellent, and its location is fantastic, being very close to the city center.
Original textTranslated by Google
Response from Property: It is our greatest satisfaction that Atour can bring you an extremely satisfactory and surprising stay experience. Atour, on the road, we will not forget our original intention, forge ahead, and strive to bring you a more perfect stay experience. Thank you for your satisfaction and praise. Duoer is waiting for you to come home again~~~ If you are satisfied, please remember to give Duoer a 5-point praise
M270801****
Superior Queen Room
Stayed in Jul 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Aug 25, 2025
Great location, very convenient for getting around. The service was excellent and attentive. The only minor point is that the room was a bit small, but everything else was fantastic!
Original textTranslated by Google
Response from Property: It is our greatest satisfaction that Atour can bring you an extremely satisfactory and surprising stay experience. Atour, on the road, we will not forget our original intention, forge ahead, and strive to bring you a more perfect stay experience. Thank you for your satisfaction and praise. Atour is waiting for you to come home again~~~
Meiyounaodai33
Superior Queen Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 22, 2025
The room was excellent, and the bed was super comfortable. The location is also very convenient. Highly recommend it!
Original textTranslated by Google
Response from Property: It is our greatest satisfaction that Atour can bring you an extremely satisfactory and surprising stay experience. Atour, on the road, we will not forget our original intention, forge ahead, and strive to bring you a more perfect stay experience. Thank you for your satisfaction and praise. Atour is waiting for you to come home again~~~
liuchuanflyer
Executive 2-bed Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 14, 2025
The hotel is quite new, and the service was excellent. The staff were very helpful, even assisting with laundry and delivering it to our room. They also offer complimentary late-night snacks. It's about 900 meters to the subway station, and shared bikes are readily available and convenient. The only slight downside is the limited dining options nearby.
Original textTranslated by Google
Response from Property: It is our greatest satisfaction that Atour can bring you an extremely satisfactory and surprising stay experience. Atour, on the road, we will not forget our original intention, forge ahead, and strive to bring you a more perfect stay experience. Thank you for your satisfaction and praise. Atour is waiting for you to come home again~~~
Guest User
Executive Queen Room
Stayed in Sep 2025
Couple
8 review
9.5/10
Amazing
Posted on Oct 30, 2025
I appreciate the early check-in. Great new hotel but the room was cleaned in a rush when I checked in. There was still garbage in the can. The curtain switch was broken too.
Response from Property: Dear Guest,Thank you very much for your recognition of our early check-in policy and the hotel as a whole, which means a lot to us. We sincerely apologize for the cleaning issue and the broken curtain switch in your room upon check-in. It was our oversight. We have immediately criticized and rectified the relevant departments to ensure such problems never occur again. We hope you can give us a chance to provide you with perfect service again and look forward to your next visit.
Guest User
Family Room
Stayed in Sep 2025
Family
4 review
10/10
Outstanding
Posted on Oct 23, 2025
Friendly and helpful staff. Facilities are well thought off for the traveling preference at present.
Response from Property: Thank you for your wonderful review! We’re absolutely delighted to hear our staff’s friendly and helpful service left a great impression on you. At Atour, we always strive to treat every guest with sincerity and attentiveness, hoping to make your journey warmer. It also means a lot that you appreciate our thoughtfully designed facilities tailored to modern travel needs—we’ve been paying close attention to travelers’ preferences, and every detail is crafted to enhance your comfort. We can’t wait to welcome you back for another fantastic stay. Wish you all the best!
Guest User
Superior Queen Room
Stayed in Aug 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Sep 22, 2025
Visit to Shanghai again yesterday, and still choose to stay in this hotel. Great as last time, staff provide support in time and good manner.
Response from Property: Dear Guest,Welcome back to Shanghai and to our hotel again! 🌸 We’re truly delighted to know that your stay was as pleasant as the last time. Your kind words about our staff’s timely and thoughtful support mean a lot to us — they are the motivation for us to keep improving. We look forward to greeting you again on your next journey to Shanghai, and may every return feel just like coming home.
Guest User
Superior 2-bed Room
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 4, 2025
This was a nice hotel to stay at. It was average price here in Shanghai from my research. Clean, the breakfast was pleasant which had some western and Asian food which is nice. The area was good too and not far from a lot of the tourist things. Would recommend.
Response from Property: Thank you so much for sharing your kind feedback! We’re delighted to know you enjoyed your stay, especially our breakfast selection and convenient location. It’s wonderful that you found our hotel clean and good value for Shanghai. We truly appreciate your recommendation and hope to welcome you back again on your next visit to the city!
M2bcckdmn****
Executive Queen Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 16, 2025
Staffs are super nice and helpful. Brightly clean room, and super comfy beddings and mattress. We have to buy the pillow and bring back to Korea! The only problem is there are no front entrance parking space for taxi to drop down passenger but only on the side of the road, it’s a little bit dangerous while carrying a kid
Response from Property: 亞朵能給親帶來無比滿意與驚喜的入住體驗對於我們來説就是最大的滿足了,亞朵,在路上,我們還將會不忘初心,砥礪前行,爭取給您帶來更加完美地入住體驗,感謝親的滿意與點贊,朵兒等您再次回家~~~滿意的話請記得給朵兒5分好評呦
Gijs Herber
Superior Queen Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 6, 2025
I always sleep perfect in Atour hotels. The rooms are nice and clean. What I like about Atour is the superior matrass and the pillow selection. The AC is good and doesnt blow in your face. Everything is meticulously thought of by design.
Response from Property: Your satisfaction and pleasant surprises during your stay at Atour are our greatest reward. Moving forward, Atour will always stay true to our original aspiration, keep forging ahead, and strive to bring you an even more perfect stay experience. Thank you for your approval and praise. Duo'er is looking forward to welcoming you back "home" again~~~
Guest User
Superior Queen Room
Stayed in Jul 2025
Business traveler
31 review
9.5/10
Amazing
Posted on Aug 23, 2025
A Tour is always a good bet for hotels and this was no exception. The location is great for getting to the old area of Shanghai by taxi, and about half an hour walking. About 15 minutes walk to the nearest subway station, which might be difficult to walk with a lot of luggage. The room was very clean and tidy, and the staff were very friendly. Nice pour over coffee available in the room and daily stocked tea in the fridge. Can easily recommend this place.
Response from Property: 亞朵能給親帶來無比滿意與驚喜的入住體驗對於我們來説就是最大的滿足了,亞朵,在路上,我們還將會不忘初心,砥礪前行,爭取給您帶來更加完美地入住體驗,感謝親的滿意與點贊,朵兒等您再次回家~~~滿意的話請記得給朵兒5分好評呦
Guest User
Executive Queen Room
Stayed in Sep 2025
Business traveler
1 review
10/10
Outstanding
Posted on Oct 31, 2025
Very convenient and nice place to stay! Recommend!
Response from Property: Thank you so much for your great review and recommendation! We’re thrilled to hear you found our place very convenient and nice—it means the world to us. Every effort we make is to ensure guests have a smooth and pleasant stay, and your recognition keeps us going. We’d love to welcome you back again soon and wish you all the best!