St Regis Hotels in Shanghai

I can't praise the butler team at The St. Regis Shanghai Bund enough! My stay happened to coincide with my birthday, and Amber, Boris, and Astrid from the butler team, upon learning this, went above and beyond with surprises: a warm, handwritten birthday card, a St. Regis signature teddy bear so adorable I couldn't bear to put it down, and a beautifully arranged petal bubble bath in the room – the ambiance was absolutely perfect. What was even more thoughtful was the custom room key cards and luggage tags they prepared, and Amber even gifted us her personal St. Regis signature pin to adorn the teddy bear! Every single detail felt incredibly thoughtful, truly showcasing their commitment to personalized service. Throughout my stay, any request was met with an instant and professional response from the butler team, leaving me feeling meticulously cared for. I truly want to commend their professionalism and genuine warmth once more!

I enjoyed my stay at St. Regis Shanghai Jing’an very much. The hotel is very beautiful and the service is very professional and attentive. The rooms are comfortable and the bathroom and coffee & tea amenities are very good. Nice selection in the minibar as well. The cleanliness of the room was perfect. Location is also very convenient. Highly recommend!