No.10 Berm Road, Jinping District, Shantou, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Shantou Xijiang Holiday Hotel
9.2/10
Very Good
2453 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.2
Filter by:
Sort by:
All reviews(2453)
Positive reviews(2365)
Reviews with photos/video(402)
Friendly front desk staff(211)
Convenient parking(206)
Large rooms(197)
Classy environment(150)
Easy to get around(119)
Average sound insulation(109)
Close to scenic area(37)
Tasty food(27)
Negative reviews(88)
Guest User
Elegant Queen Room
Stayed in May 2024
Family
3 review
9.0/10
Great
Posted on Jun 25, 2024
Services of some front desk staff need to improve, such as responding to enquiries from hotel guests about directions to specific places of interest in the local community.
Response from Property: 尊敬的賓客,首先感謝您選擇入住汕頭熙江假日酒店,對於您在前台遇到的服務問題深表歉意。我們已經對前台員工進行了額外的客户服務培訓,並設立了更加明確的客户服務標準,以確保每位客人都能感受到我們的熱情與專業。我們承諾將持續努力,不斷改善我們的服務,以確保每位客人都能享受到滿意的住宿體驗。如果您願意給我們一個機會,我們希望能邀請您再次光臨,親身體驗我們的改進成果。祝您旅途愉快!
Traveling is my hobby
Textured Room
Stayed in Jun 2024
Couple
11 review
5.0/10
Posted on Aug 3, 2024
Not a recommended hotel. Breakfast is below average.
Response from Property: 尊敬的賓客,首先感謝您選擇入住汕頭熙江假日酒店,得知您對早餐體驗感到不滿意,我們深感抱歉,並對此給您帶來的不便表示真誠的歉意。您的意見我們已反饋相關部門及管理層,我們會定期審視並更新早餐菜單,引入更多元化的選擇,滿足不同客人的口味偏好,我們承諾將持續努力,不斷改善我們的服務,以確保每位客人都能享受到滿意的住宿體驗。如果您願意給我們一個機會,我們希望能邀請您再次光臨,親身體驗我們的改進成果。再次感謝您的寶貴意見,我們期待着有機會為您提供更加優質的服務。祝您生活愉快!
Grace
Elegant Queen Room
Stayed in Oct 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Feb 2, 2025
Good place tostay
Response from Property: 尊敬的賓客,首先感謝您選擇入住汕頭熙江假日酒店,酒店位於汕頭市金平區,地理位置優越,交通便利。距離著名景點汕頭小公園僅2公里,萬達廣場1.5公里,網紅老牌打卡店杏花吳記不到100米;酒店設施齊全,不僅選用品牌液晶電視,高清巨幕影音設備,智能客控窗簾,智能機器人服務等,更擁有雙側電梯,舒適寬敞的大廳休息區及會客泡茶區,為入住的貴賓提供24小時免費停車場和早餐。酒店裝修風格温馨舒適,客房類型豐富多樣,熙江假日酒店是您不錯的出行選擇,酒店的宗旨是“服務至上,顧客至上”讓您入住如回家般輕鬆愜意,汕頭熙江假日酒店全體員工歡迎您再次下榻我們酒店,祝您生活愉快!
Guest User
Elegant Queen Room
Stayed in Dec 2023
Business traveler
37 review
8.0/10
Very Good
Posted on Feb 6, 2024
It is ok
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
WeigeWilson
Large Screen Audiovisual Twin Room With Brand Mattress And Professional Projection
Stayed in Sep 2023
Family
15 review
10/10
Outstanding
Posted on Dec 27, 2023
Very good
Response from Property: 非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!
Anonymous User
Textured Room
Stayed in Apr 2025
Family
37 review
7.7/10
Good
Posted on May 25, 2025
I am very satisfied with the service of the staff. The hotel also has a very convenient parking lot. The only thing that makes me angry is that there are too many mosquitoes in the hotel, which is a big deduction. Moreover, such a big hotel didn't have mosquito coils, so I had no choice but to order mosquito coils from ** in the middle of the night, but the baby's legs and ears were still swollen from being bitten, and the adult's feet were also full of red spots 🥲
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing to stay at Shantou Xijiang Holiday Hotel. Mosquitoes are rampant in summer. We are deeply sorry to see that you are troubled by mosquitoes. The hotel is equipped with electric mosquito repellent in the room, but you may not have noticed it. If you have any questions during your stay, please feel free to contact our front desk so that we can help you solve it as soon as possible. Thank you again for your valuable feedback and wish you a happy life!
Guest User
Textured Twin Room
Stayed in Apr 2025
Traveling with friends
26 review
9.7/10
Amazing
Posted on May 27, 2025
The front desk staff is very warm and thoughtful, and there are plenty of parking spaces. It's within a 5-minute walk to Xinghua Wuji Beef Hotpot Restaurant, and it's not far from Shantou Park. It would be even better if there were noodles and rice noodles for breakfast!
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing to stay at Shantou Xijiang Holiday Hotel. The hotel is located in Jinping District, Shantou City, with a superior geographical location and convenient transportation. It is only 2 kilometers away from the famous scenic spot Shantou Small Park, 1.5 kilometers away from Wanda Plaza, and less than 100 meters away from the popular old-fashioned check-in shop Xinghua Wuji; the hotel is fully equipped, not only with brand LCD TVs, high-definition giant screen audio and video equipment, smart guest control curtains, smart robot services, etc., but also with double-sided elevators, comfortable and spacious lobby lounge area and meeting tea area, providing 24-hour free parking and breakfast for VIP guests. The hotel's decoration style is warm and comfortable, and the room types are rich and varied. Xijiang Holiday Hotel is a good travel choice for you. The hotel's purpose is "service first, customer first" to make your stay as relaxing as home. All staff of Shantou Xijiang Holiday Hotel welcome you to stay in our hotel again and wish you a happy life!
Guest User
Elegant Queen Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 12, 2025
The room is clean and tidy, and the service attitude is also very good, but the sound insulation effect is slightly poor. It is very close to Xinghua Wu Ji Beef Restaurant and there is a parking lot. If you come here for tourism, you can choose here!
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing to stay at Shantou Xijiang Holiday Hotel. The hotel is located in Jinping District, Shantou City, with a superior geographical location and convenient transportation. It is only 2 kilometers away from the famous scenic spot Shantou Small Park, 1.5 kilometers away from Wanda Plaza, and less than 100 meters away from the popular old-fashioned check-in shop Xinghua Wuji; the hotel is fully equipped, not only with brand LCD TVs, high-definition giant screen audio and video equipment, smart guest control curtains, smart robot services, etc., but also with double-sided elevators, comfortable and spacious lobby lounge area and meeting tea area, providing 24-hour free parking and breakfast for VIP guests. The hotel's decoration style is warm and comfortable, and the room types are rich and varied. Xijiang Holiday Hotel is a good travel choice for you. The hotel's purpose is "service first, customer first" to make your stay as relaxing as home. All staff of Shantou Xijiang Holiday Hotel welcome you to stay in our hotel again and wish you a happy life!
Wudi
Family Room
Stayed in Apr 2025
Family
79 review
10/10
Outstanding
Posted on May 6, 2025
The location of the hotel is easy to find, the parking lot is large and convenient, the room facilities are complete, the shower is comfortable, the mattress is comfortable, the TV Xiaomi is good, and the May Day stay was very comfortable. The front desk customer service is praised. When there are sufficient rooms, they helped us extend the check-out time. Good comments.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing to stay at Shantou Xijiang Holiday Hotel. The hotel is located in Jinping District, Shantou City, with a superior geographical location and convenient transportation. It is only 2 kilometers away from the famous scenic spot Shantou Small Park, 1.5 kilometers away from Wanda Plaza, and less than 100 meters away from the popular old-fashioned check-in shop Xinghua Wuji; the hotel is fully equipped, not only with brand LCD TVs, high-definition giant screen audio and video equipment, smart guest control curtains, smart robot services, etc., but also with double-sided elevators, comfortable and spacious lobby lounge area and meeting tea area, providing 24-hour free parking and breakfast for VIP guests. The hotel's decoration style is warm and comfortable, and the room types are rich and varied. Xijiang Holiday Hotel is a good travel choice for you. The hotel's purpose is "service first, customer first" to make your stay as relaxing as home. All staff of Shantou Xijiang Holiday Hotel welcome you to stay in our hotel again and wish you a happy life!
Yuanyuanyijie
Textured Twin Room
Stayed in Mar 2025
Other
56 review
10/10
Outstanding
Posted on Apr 23, 2025
The facilities are advanced, clean and tidy, the waiter is very friendly, and the breakfast is acceptable with more food.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing to stay at Shantou Xijiang Holiday Hotel. The hotel is located in Jinping District, Shantou City, with a superior geographical location and convenient transportation. It is only 2 kilometers away from the famous scenic spot Shantou Small Park, 1.5 kilometers away from Wanda Plaza, and less than 100 meters away from the popular old-fashioned check-in shop Xinghua Wuji; the hotel is fully equipped, not only with brand LCD TVs, high-definition giant screen audio and video equipment, smart guest control curtains, smart robot services, etc., but also with double-sided elevators, comfortable and spacious lobby lounge area and meeting tea area, providing 24-hour free parking and breakfast for VIP guests. The hotel's decoration style is warm and comfortable, and the room types are rich and varied. Xijiang Holiday Hotel is a good travel choice for you. The hotel's purpose is "service first, customer first" to make your stay as relaxing as home. All staff of Shantou Xijiang Holiday Hotel welcome you to stay in our hotel again and wish you a happy life!
Guest User
Textured Twin Room
Stayed in Feb 2025
Family
20 review
10/10
Outstanding
Posted on Mar 16, 2025
We drove from Shanghai to travel around and were very satisfied with the services and facilities of your hotel, especially the service of Xiao Fu at the front desk. We were very satisfied 👍. If we have the opportunity to come here next time, we will definitely stay here again!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,首先感謝您選擇入住汕頭熙江假日酒店,酒店位於汕頭市金平區,地理位置優越,交通便利。距離著名景點汕頭小公園僅2公里,萬達廣場1.5公里,網紅老牌打卡店杏花吳記不到100米;酒店設施齊全,不僅選用品牌液晶電視,高清巨幕影音設備,智能客控窗簾,智能機器人服務等,更擁有雙側電梯,舒適寬敞的大廳休息區及會客泡茶區,為入住的貴賓提供24小時免費停車場和早餐。酒店裝修風格温馨舒適,客房類型豐富多樣,熙江假日酒店是您不錯的出行選擇,酒店的宗旨是“服務至上,顧客至上”讓您入住如回家般輕鬆愜意,汕頭熙江假日酒店全體員工歡迎您再次下榻我們酒店,祝您生活愉快!
Guest User
Elegant Queen Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 12, 2025
The room is not small, the lobby is beautiful, there is a delicious beef hot pot restaurant next door, it is convenient for travel, and not far from the small park. The front desk is also very good, and the breakfast is simple and clean. Very good.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing to stay at Shantou Xijiang Holiday Hotel. The hotel is located in Jinping District, Shantou City, with a superior geographical location and convenient transportation. It is only 2 kilometers away from the famous scenic spot Shantou Small Park, 1.5 kilometers away from Wanda Plaza, and less than 100 meters away from the popular old-fashioned check-in shop Xinghua Wuji; the hotel is fully equipped, not only with brand LCD TVs, high-definition giant screen audio and video equipment, smart guest control curtains, smart robot services, etc., but also with double-sided elevators, comfortable and spacious lobby lounge area and meeting tea area, providing 24-hour free parking and breakfast for VIP guests. The hotel's decoration style is warm and comfortable, and the room types are rich and varied. Xijiang Holiday Hotel is a good travel choice for you. The hotel's purpose is "service first, customer first" to make your stay as relaxing as home. All staff of Shantou Xijiang Holiday Hotel welcome you to stay in our hotel again and wish you a happy life!
DanielFYX
Textured Room
Stayed in Jan 2025
Solo traveler
82 review
6.2/10
Posted on Mar 2, 2025
Let's talk about the advantages first. It has its own parking lot, which is very convenient! The tea tray is good, and it is much more convenient to drink tea with it.
The disadvantages are too noisy, the elevator is damp, the laundry room is noisy, and there is a loud noise from dragging things on the top floor. The problem is that I already live on the top floor of the fourth floor, and I don't know what they are doing.
The room smells like urine, the toiletries are simple, and the sofa in the room is very dirty...
The hot pot restaurant downstairs tastes good
Original TextTranslated by Google
Response from Property: 尊敬的賓客,首先感謝您選擇入住汕頭熙江假日酒店,我們已經注意到您提到的房間清潔問題,並已立即與我們的客房服務團隊進行了溝通。我們將加強培訓,並實施更嚴格的質量檢查流程,確保每位客人的房間都能達到我們設定的清潔標準。親親在入住期間遇到任何問題都可以隨時聯繫我們前台,我們都會盡力給您處理的哦~感謝您抽時間給我們反饋,我們非常重視您的意見,並對此次體驗未能達到您的期望表示歉意。我們承諾將持續努力,不斷改善我們的服務,以確保每位客人都能享受到滿意的住宿體驗。祝您生活愉快~
Guest User
Textured Twin Room
Stayed in Jan 2025
Family
19 review
8.5/10
Very Good
Posted on Feb 19, 2025
There is a famous "Xinghua Wuji" beef hotpot near the hotel. There is a farmers' market across the bridge. The hotel itself is not very hygienic. The bathroom of the room I was given at first had a strong smell. Later, the front desk helped me change to another one and it was much better. The breakfast was so-so. The front desk service was great!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,首先感謝您選擇入住汕頭熙江假日酒店,酒店位於汕頭市金平區,地理位置優越,交通便利。距離著名景點汕頭小公園僅2公里,萬達廣場1.5公里,網紅老牌打卡店杏花吳記不到100米;酒店設施齊全,不僅選用品牌液晶電視,高清巨幕影音設備,智能客控窗簾,智能機器人服務等,更擁有雙側電梯,舒適寬敞的大廳休息區及會客泡茶區,為入住的貴賓提供24小時免費停車場和早餐。酒店裝修風格温馨舒適,客房類型豐富多樣,熙江假日酒店是您不錯的出行選擇,酒店的宗旨是“服務至上,顧客至上”讓您入住如回家般輕鬆愜意,汕頭熙江假日酒店全體員工歡迎您再次下榻我們酒店,祝您生活愉快!
tinynew
Family Room
Stayed in Jan 2025
Family
2 review
9.2/10
Great
Posted on Feb 14, 2025
The room is spacious and bright, the hygiene is also OK, parking is convenient, and it is very convenient to go to Longyan South Road. You can eat beef hotpot when you go out. It's just that our room is close to the road. Fortunately, the sleep quality is good, otherwise it would be a bit noisy. Overall good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,首先感謝您選擇入住汕頭熙江假日酒店,酒店位於汕頭市金平區,地理位置優越,交通便利。距離著名景點汕頭小公園僅2公里,萬達廣場1.5公里,網紅老牌打卡店杏花吳記不到100米;酒店設施齊全,不僅選用品牌液晶電視,高清巨幕影音設備,智能客控窗簾,智能機器人服務等,更擁有雙側電梯,舒適寬敞的大廳休息區及會客泡茶區,為入住的貴賓提供24小時免費停車場和早餐。酒店裝修風格温馨舒適,客房類型豐富多樣,熙江假日酒店是您不錯的出行選擇,酒店的宗旨是“服務至上,顧客至上”讓您入住如回家般輕鬆愜意,汕頭熙江假日酒店全體員工歡迎您再次下榻我們酒店,祝您生活愉快!