"The room was on the 4th floor. I don't know if it hadn't been used in a long time or what, but it smelled musty as soon as I walked in. It wasn't worth the 300+ yuan price at all. There were also a lot of bugs. There wasn't even a window open when I walked in, and a huge bug greeted me—it was terrifying! I had nightmares, hearing bugs flying around in the middle of the night. The bedding was also the cheapest kind; the mattress was very hard, and the pillows were very soft and offered no support. The hairdryer was okay, but it felt incredibly fake. The main problem was the overall cleanliness. The so-called "housekeeper" was basically just an online customer service representative who replied to messages on WeChat. And the view of the sea wasn't even directly in front of the room… The experience was terrible, and I will never come back."

"بدايةً، لا بد لي من الإشادة بموقع هذا الفندق الرائع. فالشاطئ والمحيط في غاية الجمال. أما نظافة الغرفة التي أقمنا بها فكانت بحاجة إلى تحسين. كان غطاء الأريكة متسخًا للغاية، ووجدنا بقايا طعام وقمامة تحت وسادة المقعد. مع ذلك، كانت الغرفة واسعة وجيدة بشكل عام، وتضم شرفة خاصة كبيرة. كان الإفطار كافيًا، لكن خياراته محدودة. وكان الموظفون لطفاء ومتعاونين، وأجابوا على جميع استفساراتنا."

"The whole room is very large and spacious, and right downstairs is the sea, with a rocking chair too. The bedding is also very comfortable, clean, and tidy. Parking is very convenient, and there are snacks downstairs. Right outside the door is the sea – Shanwei is a great place to visit! Next time I'll bring my parents and stay here again."

"جيد جداً"

"Nice view and good service"

"Our first stop on this Chaoshan trip was Shanwei. When I booked the hotel, I was swayed by the 4.8 rating online and the panoramic video, so I reserved two panoramic twin rooms and one king room. Upon arrival that evening, the front desk immediately informed us that because we arrived late, the rooms were on separate floors – one per floor – and two of them were corner rooms. Since my 80-year-old family member was staying alone in the king room and it wasn't on the same floor, we were worried we wouldn't be able to look after them. We hoped the hotel could coordinate, but our requests were repeatedly denied. Considering how late it was, we just decided to check in and sort it out among ourselves. To our surprise, the stay was extremely disappointing. First, the room was old, with peeling paint and cracks on the walls. The shower water was okay, but the worst part was the aging mattress; it was visibly sunken to the touch, and completely caved in when you lay on it, making it impossible to sleep all night. At 4 AM, I called Ctrip to explain the situation. Ctrip's communication with the hotel remained unsuccessful. Finally, a 10% discount on all rooms was offered as the solution. As a consumer with a normal weight who takes at least two in-depth trips a year, this is the first time I've encountered a hotel like this. At 495 yuan per night, I don't consider it low-end, yet not only were basic facilities not guaranteed, but the hotel, as a service provider, consistently refused to acknowledge the issues. The bed by the wall in my room, 1201, had the most severe mattress collapse. I hope my review helps future guests. Furthermore, the hotel's breakfast was incredibly perfunctory. Everything pointed to the hotel's lack of care and professionalism. The next day, before checking out, a front desk lady offered us three gifts, which I firmly declined ❌. I believe that ensuring basic infrastructure is the greatest respect a hotel can show its guests (I also hope Ctrip can supervise hotels with ratings that don't match reality, to prevent harm to consumers). My sincere thanks again to Ctrip's complaint supervisor and related staff."

"نظيفة جدا وجديدة، بالتأكيد معايير 5 نجوم. لقد جربت أيضا ملعب التنس. جيد جدا."

"تم السكن في شقق مطلة على البحر الفندق جديد ومتكامل ، قريبة جداً من البحر. دورات المياه مقابل البحر لاتواجه البحر جديدة جداً وأكثر من راقية. الغرف مرتبة ، السرير ناعم ومريح جداً. تستيقظ على النوم من خلال فتح النوافذ لترى البحر ، منظر جميل. يوجد الكثير من البعوض المحيط أيضاً ، التجربة بشكل عام كانت جيدة!"

"جيد جدا"