Royal Shaza Suites

I’ve had a great stay, amazing ocean view every morning and evening. Hotel staff offer the best services. Much appreciation to Rachael, she ensured our conference room is super clean🌸🥰🥰🤌🏾 Emmanuel really ensured our stay was safe and tool every concern seriously

I have really enjoyed the stay, best and polite customer services. Would highly recommend the suite. Cool ocean breeze,Super beach view. Very organized staffs, smart,friendly and welcoming . Loved everything about the place. Really impressed.

Clean, super pool. What set it apart was the magnificent room. The rooms are large, aerated, and had quality toiletries. There are several choices to choose from depending on your family size or number of guests. I highly recommend you pick the ocean facing rooms in order to enjoy the sunrise and sea breeze.

the staff were friendly..the environment was peculiar the rooms were extraordinary beautifully i enjoyed delicious meals from your chefs the food & beverage staff were all dressed neatly & smart i liked the warm welcome from the receptionist(mellany & maryann) such beautiful souls

Foto delle camere dell'hotel non attuali. Camere decadenti a dir poco. Porte finestre arrugginite e rotte si chiudono con difficoltà. Bagni e docce vecchie e arrugginite. Vasca idromassaggio pericolosa con pompa di scarico che attira a ventosa ogni parte del corpo. Aria condizionata rumorosissima con motore esterno presente nel muro adiacente la camera. Difficoltoso riposare con tale rumore. Piscina in pessimo stato di manutenzione presenta piastrelle rotte e taglienti, mia figlia si è tagliata il dorso del piede. Incompetenza alla reception per la compilazione della fattura alla fine del soggiorno. Spiaggia non accessibile nel momenti di alta marea. Scortesia del personale della piscina. Asciugamani per la piscina rotti e usurati. Disponibilità solo di cucina locale anche a colazione. Non presente un menù internazionale. Albergo 4 stelle carta, nella realtà vale meno di una stella. Sicuramente non ci tornerò.

We had an event there. The food and staff were nice. Came payment time I mistakenly made an overpayment. The hotel is very reluctant on reversal of money and keeps making empty promises claiming it was my mistake and shouldn't blame anyone. At some point even suggested I call the bank myself to do the reversal which I did anyway cause I needed my money back. But the whole ordeal was pathetic staff need training on proffesionslism.