ballerino
May 1, 2025
Never book this hotel. The facilities are too old and the staff are rude. It was a family trip and the reception staff said NO to everything and ignored Asians. They asked for an unreasonable fee from our family so I refused, but I didn't want to ruin the family trip so I had no choice but to pay an additional $360. They are scammers. There are a lot of mosquitoes in the room and the staff doesn't listen to the guests. They try to rip you off no matter what. I will go back to Korea and complain to the Egyptian embassy. This is the worst hotel. Be careful of the two managers, BASSEM and SALT, they are scammers.
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