أمفوراس أكوا

сервис понравился, вино, понимали, что пора наливать без слов. Чисто, клининг и сервис хороший. Еду хорошо бы разнообразить

First of all I hope that you take my feedback seriously because it was the worst accommodation since more than 35 years . Staff unfriendly especially the reception staff. They are super rude and obnoxious .The worst receptionist I have ever seen . Someone called Taher El-Gohary in the reception, is in poor taste, and enough to keep me from going to that hotel again. Reception service is poor and uncooperative . The bar served terrible drinks . Mugs and glasses chipped and scratched .Tables and plates dirty . Too expensive for the services provided . There is no coffee in the entire hotel we only get one water bottle for the room per day .they gave me a very very small 2 rooms without balcony to dry our clothes and enjoy the garden scenery . After a full night and another day, trip.com was able to change the the two rooms to others with balacony same garden view . Before check out i forgot 2 towels at my room they stole them and reception tell me I have to pay for them .Finally This hotel should not be available to book on trip.com because it is a major abuse .