Shenyang Shenglantianbao Hotel (Zhongjie Imperial Palace)

這家酒店新的裝修新的開張，地理位置十分優越，有自己的停車場，距離故宮等景區都很近，而且附近還有地鐵，商場飲食等等都很方便，且與其他的酒店相比他家的酒店是性價比很高的！非常滿意！

這次是帶孩子去科技館參加比賽的，價格合理，房間非常好，居住乾淨整潔，周邊環境好，服務態度也很好，強力推薦！

房間寬敞明亮，衞生嘎嘎乾淨，環境無敵，最主要是方便，吃飯，溜達都很近，而且老闆態度特別好，下次來這還住。

價格低，基本行。

Good location, near to Shenyang Imperial palace and other attractions. Easy to reach by subway🚇, Huaiyuanmen station is the nearest station but you need to navigate to get to this hotel. It is located on the inner road next to other apartments. Once you come out of Huaiyuanmen station, Exit B, U-turn and you will see the main gate to Imperial Palace.Walk across the street into the main gate, keeping to your left. This is the inner road...walk along the road for 200m or so, you'll see a BBQ restaurant in your right and a gated parking area next to it. The hotel is just beside this restaurant. It's easy to travel around using public buses too. The young pretty lady reception at the front desk was very helpful and courteous. We stayed here for three nights. But our key card was deactivated on the second day which I don't understand why. The bearded guy, probably the boss activated the card for us after we came downstairs again. Then the next issue was when we opened our room door we were shocked to see that the room was not made up at all, although we had hung the signage at the door before we left in the morning.We came back in the evening, tired after one whole day of touring around Shenyang to find a room not made up and no replenishment of water and basic amenities. We had to go downstairs again to lodge the complaint and he was rather defensive, saying that I should have requested for making up the room at the front desk, in which I asked him what's the use of the signage card for. Thereafter, he took some time to replace the towels, bottled water and other basic toiletries. In another review by another guest, this bearded guy was mentioned as a humorous man. However, I was taken aback by his comments including mentioning that we drink so much water when we requested for two extra bottles of water. FYI, we have been given lots of drinking water all the while when we stayed in China hotels. This is the 10th hotel that we are staying at during our 20-days trip to North Eastern China. The only negative remark is the cleaning service in this hotel is unsatisfactory. Although, the next day the room was supposed to be cleaned, I had to pick up the hair and rubbish that was blocking the water outlet and also some food droppings on the carpet. We're grateful that the hotel management upgraded the room for us. It would have been perfect if they looked into improving their cleaning services and responses to hotel guests. Thank you for the spacious room.

女前台人特別好，好溝通，處理問題高效。提供的一次性用品質量很好。