Savhe Hotel， ShenZhen Binghe Riverside

New hotel so facilities look clean and pleasant. Most staffs are trying to deliver higher class service but I believe still alot to improve. Surprised to have free laundry service! Location is ok, but customers drop off is a problem as taxi are not able to drive in to drop off at entrance. Toilets are separate, good in some ways, but never understand why shower areas will never have hooks, where are we suppose to put our dry clothes? Well, this happen at most hotels in China now, but I just don't get it.

Very nice hotel, great location with a mall & train station below. Very new, clean. Friendly staff. Breakfast selection was great

This was my first stay and also the first after renovation. The hotel is very new and clean; the location is great and convenient with lots of taxis downstairs, making it easy to get anywhere. Right below is the large KKOne shopping mall with many eateries. However, I found the food at 京味章和粵菜皇府 not very good, though the service was excellent. Talking about the hotel itself: hardware-wise, I requested a high-floor room but only got the 20th floor, which was a bit disappointing. The booking said 500 sq.ft., but it didn’t feel that big. However, all the facilities I wanted were provided or even better. I didn’t check the brands of the pillows and mattress, but it was the most comfortable bed I’ve had in recent months at various hotels — I slept through the night, which is rare. The soundproofing was great; no disturbance from neighbors’ doors. Software-wise, the room was exceptionally clean. The check-in staff downstairs were helpful and provided good service. Our room included afternoon tea, but the food was disappointing — I wouldn’t recommend it and felt no loss skipping it. There was also a late-night snack included, but I didn’t try it, so I don’t know the taste. Breakfast was good—not with many varieties, but tasty and some dishes were special and well done, like proper baked beans (not just beans in tomato water). The hotel smells nice too!