Guest User
July 7, 2024
Arrived at the hotel at 3 or 4 in the afternoon. The air conditioner had been on for more than an hour, but the room was still very hot. Although the housekeeper was very enthusiastic to help coordinate the room, the coordinated room was still very hot after the air conditioner was turned on for a long time, so there was no room change. This room is only slightly cooler when you sit directly under the air conditioner outlet. Finally, the housekeeper brought a fan to barely live in it. I feel that 1. There are problems with the design of the hotel. The west sun is serious. A wave of heat hits you when you enter the door. The balcony door handle is so hot that you can only hold it through the curtain. The air conditioner configured by the hotel cannot cope with this temperature at all. Either replace the air conditioner with a higher power or equip it with glass with better heat insulation. Or at least turn on the air conditioner in advance before the guests arrive. 2. The air conditioner design is also problematic. The air outlet and the air inlet are both blowing downwards and are very close. I don’t know if this is the reason why the cold air just out is directly ****** away by the air inlet? Anyway, except for the air conditioner outlet (entrance), the room is stuffy and unbearable. In addition, I booked the Ono Terrace room type, which was booked for the large terrace, but when I checked in, I was changed to another room type without discussing it with me. The room I was given had a very small terrace. After I raised the question, the housekeeper took me to see the Ono, which was indeed older than the one I was given. So I didn't change it. But it would have been better if this kind of thing had been explained clearly when I checked in. In short, the housekeeper was enthusiastic and service-minded, but the defects of the room were too big to be tolerated.
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