رافلز شينزين

يتميز فندق رافلز شينزين بموقعه المتميز، وفريق استقبال ودود، وطاقم عمل محترف يستجيب لأي مشكلة بسيطة ويحلها بسرعة. شكرًا جزيلاً لسينغر، ومادي، وبيكا، وتشيان، وجين على خدمتهم الاحترافية والدقيقة!

Great location with undoubtedly great view. As frequent hotel stayers, the overall experience could be better if the staffs could be more helpful when it comes to guests conveniences. Compared to other luxury hotel, not as professional and attentive and enthusiastic to help.

Booked Raffles Shenzhen for a couple of nights and came away impressed. What got me first was the service. Check-in was smooth, and throughout the stay the staff just seemed to anticipate things before I asked. Small stuff, but it adds up. The room was one of the nicer ones I’ve had in a while—generous space, quality finishes, and a bed I did not want to leave. The view over the city was the kind you end up standing at the window for. Ambiance-wise it hits the mark. Refined but not stuffy, and quiet in a way that’s hard to find in a city hotel. Solid choice if you’re after something a bit special.

Absolutely stunning room and view of the bay. In room dining was delicious and concierge services were fantastic, attentive and warm. The beds were incredibly comfortable and the toilet amenities and bathtub were luxurious. My only issue was with front desk, as they did not make any note of my special request at check-in and I had to ask again. My passport was also taken for a photocopy and was forgotten to be returned to me. It was not returned to me until the next day (I share responsibility, but I was tired and just wanted to get to my room). Not a big issue, but these are details you'd expect a hotel of Raffles' repertoire to be more attentive to. I had a wonderful stay regardless.

nice butler service superb location （easy to catch transportation to any where with Amap app） nice breakfast nice happy hour with free flow wines free mini bar and snacks

A wonderful stay at Raffles Shenzhen. The hotel experience, service, and overall atmosphere were truly exceptional. Special thanks to Maddy, Annie, and Qian for their warm hospitality, professionalism, and for making our stay so comfortable and memorable. Their attention to detail and genuine care made a real difference. Highly appreciated and looking forward to visiting again.

It was an unforgettable experience staying at Raffles Shenzhen. The hotel offers truly unbeatable panoramic views that took our breath away every single day. We want to give a huge thank you to Front Office Manager Mr. Lu and his outstanding team, as well as our wonderful butler Nora, for their exceptional service and personal touches that made it the most magical day for our child and visiting grandparents. The entire staff went above and beyond to ensure everything was perfect. We highly recommend Raffles Shenzhen — it’s the perfect blend of luxury, breathtaking scenery, and heartfelt hospitality!

We had an excellent stay - everything was perfect, from the rooms, to the warm service and especially the food. Big, big shout out to the amazing butler team: Kathryn Maddy Echo Vava Qian Leo Riley - you guys took such great care of us and made our stay so memorable. Thank you so much

Overall a good stay at Raffles Shenzhen. The room was spacious, clean, and offered a beautiful city and sea view. The facilities felt luxurious and well-maintained. Service was generally attentive, but there were some inconsistencies. For example, when I ordered room service late at night, most items were already sold out, which was a bit disappointing for a hotel of this level. Still, the overall experience was comfortable, and I would consider staying here again.