The Oberoi Cecil

Great stay and conveniently located within walking distance to the mall road.

We stayed there for 3 nights. The hotel staff was mostly arrogant and careless. Even though I finalised this hotel after seeing good reviews at Trip Advisor but in actual it is very poorly managed hotel. The room given by them is twin bed type rather than king bed. When we pointed out they upgraded and shifted us but with too much argument. Their pool was not functional. There was an option to go to wildflower hall for pool. It’s far away so we told them that we will have lunch also there ( obviously paid). But to our surprise they told us that for pool transfer is complementary but if you will have lunch, the transportation will cost you few thousands. That was surprising as it’s almost one hour away and not possible with a kid to go there two times, one for lunch and second for time for pool. So we opted not to go there. Apart Mall Road is very near by still they told me that they will charge around five hundred for one side which was on the very higher side considering the distance but I agreed. Later on they charged @ 800 something which was surprising and felt cheated. So I stopped using the same and took cab. At the time of breakfast etc service was poor. Television was not working in the room for which we keep on complaining and finally resolved just before check out. We requested for newspaper but it was never given on any of the day. At the time of checkout, we gave our feedback that how poor the service was. For that even though they offered dinner at their property at Chandigarh or discounted price at their Udaipur hotel. However we declined the same as we don’t want to go to Oberoi again ever. However it’s better if the staff will become less arrogant and more hospitable.

Was beautiful and amazing! The staff were efficient and friendly It was truly a beautiful experience! The rooms were spacious and well equipped with beautiful views. Keep an eye out for ruthless monkeys that can raid the room and mimi bar if windows or balcony doors are left open!