Radisson Hotel Shimla

I wish would have stayed with wife and would have more personalised memories in your hotel. Courtesies of staff and smiling faces made it feel at home.

Awesome view, excellent service and exceptional comfort at hotel with yummy food and cooperative staff

The location of this hotel is fantastic, the views from the hotel room are breathtaking. We found the staff in all departments to be polite, courteous and professional. The choice of food at the buffet was very good and the masala chai excellent. The shopping area is approximately 10-15 minutes walk from the hotel. We would certainly recommend the hotel if staying in Shimla.

Just amazing!!! Everyone ensured we feel at home. Food, Location, Staff are the key assets who made the stay memorable.

We were 5 girls who booked 2 rooms here. In the evening, the neighboring room had extremely loud guests (including some foreigners). Despite complaining again and again, the reception falsely claimed the room was unoccupied and there might be staff in the room. Later at night, one intoxicated guest from the neighbouring room started banging on our door and shouting. We were terrified and had to call security as he might have had weapons. The *** started returning to his room on seeing the security guard. The *** had alcohol crates and might be ***** too in his room and was shifted somewhere else late at night. Shockingly, the next morning the manager, Rahul Rana, instead of apologizing, accused us of causing trouble to that guest and refused to show CCTV footage or refunding the amount for stay. We were not able to sleep whole night. This was the worst hotel experience ever — no safety, no professionalism. Not recommended, especially for women travellers.

My stay at Radisson Jass Shimla, though just for one night, was an experience I’ll always cherish. From the moment I arrived, I was met with genuine warmth and kindness. The entire staff, especially at the front desk, were extremely courteous and down-to-earth. It was heartening to know that most of them are local Pahadis—people native to Shimla—who bring a special charm and humility to their service. After two sleepless nights traveling from Bangalore, carrying my 8-year-old due to limited connectivity, I was exhausted. Mr. Rakesh at the front desk went out of his way to arrange an early check-in, ensuring my daughter and I could rest. That thoughtful gesture made all the difference and showed true hospitality. The breakfast spread was generous, and the in-room dining service was both fast and delicious. The hotel also provides a free shuttle to nearby attractions, which added great convenience to our short stay. Everything about the experience—from the service to the people—was simply perfect. Radisson Jass Shimla is a shining example of hospitality done right. I truly hope they continue this level of service. People will not only love the hotel but also the warm-hearted Pahadi spirit behind it.