Van Buren Hotel

We enjoyed our stay at the Van Buren hotel. The room was very spacious and very clean. Bed was very comfortable. Breakfast had some variety and tasty. Good location. Only downside was no one told us we did not have any housekeeping if only staying 2 nights. So we had to hunt down housekeeping for fresh towels, cups, and coffee packets. Then housekeeping left an envelope “if we wanted to leave a tip.”

Overall would have been an ok trip . Room had a stale smell. But was clean so I didn’t freak out to much , intill after check out when we were charged an additional $250 for smoking and we don’t smoke ?? I am pregnant so just the smell a cigarette has me very sick. Also our group had 4 small children . We did notice the hallway smelled like someone had been smoking just assumed it was another patron who went outside and one the way back to their room leaving the scent ? Every time I call about this charge and to see which of the 3 rooms were noted on the incident report / and ask for proof or reasoning, I am told to call back the next day to speak to the manager and no one can give me answers or an explanation. Next time , we will spend the extra money and stay at the Blue Gate or Farmstead Inn

The hotel is nice and clean. Beds are comfortable. For whatever reason, the breakfast wasn’t well staffed during this stay and items were not replenished when empty.