مراجعاتVilla Um Theara, Siem Reap

رد من مكان الإقامة: Здравствуйте.Нам очень жаль, что ваше пребывание не оправдало ожиданий. Чистота и комфорт гостей — наш приоритет, и мы сожалеем, что в вашем случае возникли такие проблемы. Мы обязательно проверим и устраним все недостатки, чтобы подобное больше не повторялось.Благодарим за обратную связь — она помогает нам становиться лучше.

رد من مكان الإقامة: Очень грязное белье в номере! Никуда не годится

رد من مكان الإقامة: Thank you for your feedback! We're glad to hear that the price and location met your expectations. If there's anything else we can do to improve your experience, feel free to let us know. We hope to welcome you again soon!

رد من مكان الإقامة: Dank u wel voor uw positieve feedback! We zijn blij te horen dat u heeft genoten van uw verblijf en dat u tevreden was met het ontbijt en de service van ons personeel. We hopen u in de toekomst weer te mogen verwelkomen!

رد من مكان الإقامة: Merci d’avoir pris le temps de partager vos impressions. Nous sommes heureux que vous ayez trouvé la chambre propre et apprécié le petit-déjeuner ainsi que le service sympathique de notre équipe. Nous sommes cependant désolés d'apprendre que certains aspects de votre séjour n'ont pas répondu à vos attentes, notamment en ce qui concerne la télévision, la connexion internet et la piscine. Vos commentaires sont précieux et nous les prenons en compte pour améliorer nos services et installations. Nous espérons avoir l’opportunité de vous accueillir à nouveau et de vous offrir une meilleure expérience.

رد من مكان الإقامة: Thank you for your feedback! We're thrilled to hear that you found our accommodation to be conveniently located near attractions like Pub Street. Providing a budget-friendly option in such a prime area is something we strive for, and we're glad it met your expectations. We hope you had a fantastic time exploring the nearby attractions, and we look forward to welcoming you back on your next visit! If there's anything else we can assist you with, please don't hesitate to let us know.

رد من مكان الإقامة: Nous vous remercions pour votre retour, et nous sommes ravis que vous ayez apprécié l'accueil chaleureux de notre personnel et l'emplacement idéal de notre établissement. Cependant, nous sommes sincèrement désolés d'apprendre que vous avez trouvé la propreté en deçà de vos attentes. La satisfaction de nos clients est notre priorité absolue, et nous prenons très au sérieux vos préoccupations concernant la propreté. Nous allons immédiatement examiner les vidéos que vous avez fournies et prendre les mesures nécessaires pour remédier à la situation. Votre confort et votre bien-être sont importants pour nous, et nous ferons tout notre possible pour améliorer votre expérience lors de votre prochaine visite. Merci encore pour vos commentaires précieux.

رد من مكان الإقامة: Thank you for considering our property a good option. We appreciate your positive feedback! If you have any further questions or need assistance with anything else, please feel free to reach out. We're here to help make your stay as enjoyable as possible.

رد من مكان الإقامة: We're delighted to hear that you found our location convenient, especially being close to the night market! It's wonderful to know that our proximity to the night market added value to your stay. We hope you had a fantastic time exploring the local area and experiencing everything it has to offer. If there's anything else you'd like to share or if you need assistance with anything during your stay, please don't hesitate to let us know. We're here to ensure you have a memorable experience!

رد من مكان الإقامة: Dear valued guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; I and my team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again with your next step to Angkorland.Kind regardsVUT Team

رد من مكان الإقامة: Thank you for your feedback. We appreciate your comments about our convenient location within walking distance to the palace and night market. However, we apologize for the issues you encountered with our facilities. We are sorry to hear that the property felt outdated and that you experienced difficulties with the WiFi and TV. Your feedback is valuable to us as we continuously strive to improve our services and amenities. We hope that despite these issues, you were able to find our place suitable for resting after a day of exploring. If you decide to stay with us again, we will ensure a more comfortable and enjoyable experience for you.