Villa Ermellina Siena, a Tribute Portfolio Hotel

Location is just out of the city center, perfect for relax and easy to go to the main touristic venues. Stuff is excellent and food exquisite.

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非常漂亮的酒店

COLD The title of my review at this hotel is COLD. The room was cold, the coffee was cold, there was no hot water to shower, it too was, you guess it, COLD! I don’t write reviews very often. The experience has to be top notch or pretty bad to get me to write a review. Our experience at Hotel Garden was unfortunately the latter. It was a chilly, rainy afternoon when we arrived in early October. Our room was cold, we tried turning on the heat but weren’t successful. My husband went to the front desk to ask about the heat and he was told there is no heat available until November. We slept fully clothed with coats! The linens smelled like urine and the bed was hard as a rock. Meanwhile, I should mention, we supposedly had been upgraded to a better room as per our travel agent, not sure what the upgrade got us, God help us if we were in a lesser quality room. There was no hot water to shower, and at breakfast, the coffee was also cold, lukewarm warm at best. I didn’t think the location was ideal, would have preferred to be closer to the city center. Overall this is at best a three star hotel, I would not choose this if visiting Siena.

Nice hotel with beautiful gardens and a terrace where you can relax having a beer and enjoying the view of the Siena City. Very good breakfast. Rooms are fine, good beds and bathroom OK. Staff very friendly with just one exception that seemed to be not having the best day but, in general, nice people. Specially the man from the US that serves in the hotel bar (I am sorry I did not ask him his name). The hotel is 20 minutes walking from the train station and 30 from downtown Siena. Very good location. If, in the future I go back to Siena, I would definitely stay at this hotel again.

Stayed here for four nights recently and have stayed a few times previously. This is a long established hotel, It never disappoints. Nice rooms, very helpful staff, ample free parking, good breakfast. Restaurant is also very good. Easy (for me!) walk into the old town.