مراجعاتOtres Beach Hotel

رد من مكان الإقامة: Dear BONG, Thank you so much for your kind words! We are very happy to hear that you enjoyed our convenient location—being just a short walk to the beach really is a great advantage. We are also happy to know you found our hotel to be cost-effective.We truly appreciate your feedback and hope to welcome you back again soon!Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG, Thank you so much for your kind words! We are very happy to hear that you enjoyed our convenient location—being just a short walk to the beach really is a great advantage. We are also happy to know you found our hotel to be cost-effective.We truly appreciate your feedback and hope to welcome you back again soon!Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear Valued Guest's,Thank you very much for your kind words. We are so much delighted to know that you enjoyed your stay with us and appreciated our friendly staff and clean rooms. Your satisfaction is our top priority, and your feedback encourages us to continue delivering excellent service. We hope to welcome you back to Otres Beach Hotel again soon.Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear Valued Guest's,Thank you very much for your kind words. We are so much delighted to know that you enjoyed your stay with us and appreciated our friendly staff and clean rooms. Your satisfaction is our top priority, and your feedback encourages us to continue delivering excellent service. We hope to welcome you back to Otres Beach Hotel again soon.Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG Beisheng, Thank you very much for your kind words. We are so much delighted to know that you enjoyed your stay with us and appreciated our friendly staff and clean rooms. Your satisfaction is our top priority, and your feedback encourages us to continue delivering excellent service. We hope to welcome you back to Otres Beach Hotel again soon.Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG Jooyoung , Thank you very much for your kind words. We are so much delighted to know that you enjoyed your stay with us and appreciated our friendly staff and clean rooms. Your satisfaction is our top priority, and your feedback encourages us to continue delivering excellent service. We hope to welcome you back to Otres Beach Hotel again soon.Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG Sandy, Thank you for taking the time to share your experience. It was great to hear that you enjoyed the peaceful atmosphere and appreciated our service. Your kind feedback means a lot to our team, and we look forward to welcoming you back to Otres Beach Hotel in the near future.Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG, Thank you for your very kind positive feedback!We're glad to hear that you enjoyed our modern facilities and convenient location. We hope to welcome you back to Otres Beach Hotel again soon for another pleasant stay.Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG, Thank you very much for taking the time to share your detailed feedback following your recent stay with us at Otres Beach Hotel. We are sorry to hear that your experience did not meet the expectations you had based on our promotions and descriptions.Please accept our sincere apologies for the disappointment you encountered with the room allocation and the view however we would like to take time to share with you that the 2Connecting Room we have place in the online was facing to the mountain not the ocean for all this room types. We strive to ensure every guest receives the quality and comfort we promise.Your comments regarding the dining experience have also been noted. We truly regret that the meals did not meet your expectations in terms of portion size, taste, and presentation. We will certainly review this with our culinary team to ensure improvements are made so that our food reflects the relaxing and enjoyable experience we aim to provide.We are grateful to know that our staff left a positive impression despite the challenges—they are the heart of our service, and we are be sure to share your kind words with them.While it is disappointing to hear that your stay did not reflect the getaway you were hoping for, we value your insights and take them seriously. We hope for the opportunity to welcome you back in the future and provide a more memorable and fulfilling stay that aligns with the standards we hold ourselves to.Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG Hongty, Thank you for taking the time to share your experience at Otres Beach Hotel. We are very honor to hear that you enjoyed our relaxing beach side location – it is one of our favorite features too!We truly appreciate your honest feedback regarding the room cleanliness and service. Your comments help us improve, and we will definitely shared to them with our team to ensure better consistency in our standards. While we aim to offer great value and comfort. We hope to have the opportunity to welcome you again and provide an even better experience next time.Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG Suy, Thank you for your kind words! We really highly happy to hear that you were pleased with our service. Providing warm hospitality and a comfortable stay is always our top priority.We hope to have the pleasure of welcoming you back to Otres Beach Hotel again soon!Hospitality Regards & Care, SEAN S

رد من مكان الإقامة: Dear BONG Cheng Yu, Thank you for sharing your experience with us. We are very glad to hear that you enjoyed our peaceful environment and delicious breakfast. However, we regret to learn that the hot water in your room was not stable. Please accept our apologies for any inconvenience this may have caused. Our team is continuously working to improve our facilities, and we will certainly look into this issue to ensure a more comfortable stay for our guests in the future.We appreciate your honesty feedback and hope to welcome you back for an even better experience.Hospitality Regards & Care, SEAN S