Giardino Mountain

Great service and very friendly and helpful staff. The hotel is a bit outside of St. Moritz center, but easily accessible by public bus (5-7 min ride). The restaurants on premises are outstanding and plenty of great dining options right in the vicinity within the walking distance. Would definitely come back.

It’s a very good hotel that has a potential to be great. This is our third time at St. Moritz, and the reason we booked it was because I found it on Marriott Bonvoy platform and decided to give it a try, although the hotel is not in the main area of St. Moritz where we had always stayed before. In our previous experience with 5-star ski lodges that are not in the main area, the shuttles provided by the hotel work very well and will take you and pick you up from most ski lifts (not just one closest lift that is not most convenient for skiers) as well as to and from town. We were very disappointed to find out that the shuttle was not provided to the main town area, and the taxi was ~40 euros per trip, which I had to pay once when I ended up at a lift that was only 5 min further than the only one where the hotel shuttle goes. I was also disappointed that Marriott Bonvoy status (titanium) was not at all acknowledged by the hotel. The bonus points that we are supposed to be given at check-in were not offered. The room I got had inferior view to those that were given to other couples that traveled with us who booked the hotel through ******* at a cheaper price. In addition, the other 2 couple received fruit platters in their rooms that were filled daily and we did not. I did bring up the Marriott Bonvoy status issue to the hotel when we were there but it was politely ignored.

We had dinner in the restaurant. It was one of the worst experiences ever! Do not go for dinner there, it is not worth! Fresh orange juice turned out to be factory orange juice. Staff denied but in the end brought real fresh orange juice. Everything went wrong. Ingredients that should be part of the meal according to menu were not there, broccoli a vegetable was so little one could hardly recognise it. Part of the dinner was cold. Dessert was a disaster too. Kaisersmarren came without sugar and cold. Most unfriendly manager ever met. Arrogant and can absolutely not stand any criticism. He simply denied anything went wrong. DO NOT GO TO THIS RESTAURANT (we have not stayed in the hotel, cannot judge it).

Der Slogan "welcome home" passt bestens zu Giardino. Sehr aufmerksame und freundliche Mitarbeiter, tolle Atomoshäre, hervorragende Kulinarik. Das Hotel hat eine wunderbare Lage zwischen den beiden Wintersportgebieten. Wir freuen uns bereits auf den nächsten Aufenthalt im Engadin.

Sweet Hotel Room, sehr sauber, nice Staff, tolles Hotel. Super Frühstück mit grosser Auswahl. Gutes Fitness und schöner Spa. Ich komme gerne bald wieder zurück. Ich war mit meiner Mamma vor Ort und wir haben es sehr genossen. Shuttle Services zum Bahnhof waren praktisch...

Wir kommen seit einigen Jahren jeweils für drei bis vier Tage ins Giardino Mountain. Die Direktion und das ganze Team lassen den Aufenthalt stets zu einem angenehmen und erholsamen Erlebnis werden. Die hohe Qualität des Hauses wird immer aufrecht erhalten und die Liebe zum Detail zeigt sich in vielen Bereichen. Das Giardino Mountain ist vielleicht nicht das glamouröseste 5-Sterne-Hotel in St. Moritz aber sicherlich das sympathischste und persönlichste. Die Devise klein aber fein, trifft hier vollends zu.