مراجعاتArtyzen Singapore

رد من مكان الإقامة: Dear Guest User,Thank you for your kind words!We’re absolutely delighted to know your stay was a perfect experience. It means the world to us to receive such feedback, and we’ll be sure to share this with the entire team who take great pride in delivering memorable stays.We look forward to welcoming you back to Artyzen Singapore again soon.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Zhudaiwangyugougouxianchen,Thank you very much for sharing your recent experience with us.I’m delighted to hear that you found our spacious rooms well-suited for families, and that our Concierge team left a positive impression with their thoughtful service. Your kind words are truly encouraging for our team.I also appreciate your feedback regarding the shower water temperature. Please rest assured that we are looking into this matter with our Engineering team to ensure a more consistent experience for all our guests.We truly look forward to welcoming you and your family back to Artyzen Singapore for another memorable stay.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Guest User,Thank you so much for your lovely review and for choosing to stay with us at Artyzen Singapore.I’m delighted to hear that you and your family enjoyed the spacious comfort of our Premier Balcony Room, especially its thoughtful layout that allows for both privacy and connection. It’s wonderful to know that it suited your needs perfectly and helped make your stay more enjoyable.We truly appreciate your kind recommendation, and we hope to have the pleasure of welcoming you and your loved ones back for another memorable stay soon.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Guest User,Thank you for taking the time to share your feedback with us.I’m truly sorry to hear about your experience and would like to extend my sincere apologies for the inconvenience caused during your stay—particularly for the unanswered call to our Front Desk and your discomfort with the pillow. This is certainly not the level of attentiveness we aim to provide, and I regret that we fell short. Your comment about resorting to a bath towel instead of a proper pillow is particularly disheartening, and I can understand how frustrating that must have been.We are currently reviewing our overnight coverage and phone response procedures to ensure that such incidents do not happen again. Your feedback is a timely reminder of how essential even the smallest comfort is to a guest’s rest.I’m also sorry to hear that you found the room view unsatisfactory and faced challenges with taxi drivers identifying our hotel. While we’re a newer property, we’re actively working with local transport providers and digital platforms to improve visibility and wayfinding for guests.If your travels bring you back to Singapore, I hope you’ll consider giving us another opportunity. I would be happy to personally assist with your stay to ensure a much more comfortable experience.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Yizhihenzhengjingderen,Thank you so much for your kind words!We’re thrilled to hear you found your experience with us to be great value for money. It’s always our goal to provide exceptional service and memorable experiences that truly resonate with our guests.We look forward to welcoming you back again soon!Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Guest User,Thank you for choosing to stay with us and for sharing your first impressions!We're delighted to hear that you enjoyed the unique scent of the hotel—it's one of the many details we’ve carefully curated to create a memorable sensory experience. It’s also wonderful to know you appreciated the stylish design of your room, which reflects our blend of modern aesthetics and local charm.We hope this will be the first of many visits, and we look forward to welcoming you back for another distinctive and relaxing stay.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Roger98328687,Thank you for taking the time to share your feedback with us.We sincerely regret that your experience during check-out left you feeling unsettled. Please allow me to clarify that your room was under a privacy sign, and as part of our hotel protocol, our team is required to conduct a welfare check once the standard check-out time has passed and there is no response to our courtesy call. This is done purely out of concern for our guests’ well-being.Nonetheless, I understand how the timing of the call and the knock on your door may have disrupted your rest, and I’m truly sorry for the inconvenience caused. Your comfort and peace of mind are very important to us, and we will review how we can communicate these protocols more clearly in future to avoid similar situations.We truly value your understanding and hope to have the opportunity to welcome you back for a more relaxing and uninterrupted stay.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Jacky761,Thank you for taking the time to share your experience with us. We’re delighted that you enjoyed our guest rooms and facilities, and that our service team made a positive impression with their enthusiasm.We understand that our immediate surroundings may not have extensive commercial facilities, but we’re glad to hear that you found getting around Singapore convenient. Our team is always happy to assist with recommendations or transportation arrangements to ensure a seamless experience.We truly appreciate your feedback and look forward to welcoming you back to Artyzen Singapore in the future.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Mr. Teh,Thank you for your 5-star review! We truly appreciate your patience and understanding regarding the water heater issue, and we’re glad our team could assist with a room change to ensure a comfortable stay. It’s wonderful to hear that you enjoyed the high ceilings and had a pleasant experience in your new room.We look forward to welcoming you back for an even smoother stay next time!Best regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Peiyi,Thank you for your kind words and 5-star rating! We’re so pleased to know you had a good and enjoyable experience with us at Artyzen Singapore.It was a pleasure having you, and we look forward to welcoming you back again soon for another memorable stay.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Guest User,Thank you for sharing your wonderful experience at Artyzen Singapore! We’re delighted to hear that you enjoyed our clean and well-designed rooms, modern facilities, and thoughtful amenities at the swimming pool and gym.It’s also heartwarming to know that our Front Desk team provided helpful and attentive service during your stay. We will be sure to share your kind words with the team members who assisted you with transportation and luggage services—they will truly appreciate your recognition.We are honored by your loyalty and look forward to welcoming you back for another memorable stay whenever you visit Singapore again!Best regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Guest User,Thank you for your wonderful review! We’re delighted to hear that you found the room clean and had a comfortable sleep. Your recommendation means a lot to us, and we truly appreciate your support.We look forward to welcoming you back for another great stay at Artyzen Singapore!Best regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear Guest User,Thank you for your kind words and for sharing your amazing stay experience at Artyzen Singapore! We are truly delighted that you enjoyed our first-class design, rooftop bar, swimming pool, and private balconies.It’s wonderful to hear that Giwa and Carmen left such a positive impression on your family trip—rest assured that we will pass along your kind recognition to them. We are also pleased that you appreciated the complimentary breakfast, room upgrade, and unlimited Mercedes-Benz transfer service, making your stay even more convenient and comfortable.Your description of feeling "at home" is exactly what we strive for, and we sincerely appreciate your recommendation. We look forward to welcoming you and your family back for another memorable stay in the near future!Best regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

رد من مكان الإقامة: Dear David Oon Tian Aun,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our perfect location, breathtaking scenery, and amazing pool. It’s also great to know that you found the room cozy and comfortable, providing a relaxing stay.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Artyzen Singapore for another memorable stay!Best regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore