صور Oasia Resort Sentosa by Far East Hospitality

رد من مكان الإقامة: Dear Guest,Thank you for your kind feedback. We're delighted to hear that you found our location convenient and ideal for accessing nearby transport, and that you enjoyed the peaceful atmosphere of our swimming facilities.We are especially pleased to know that our team’s service left a positive impression on you. Your recognition means a great deal to us, and we will be sure to share your kind words with the entire staff.It was a pleasure having you with us, and we look forward to welcoming you back in the future.Warm regards,Prince Lai Oasia Resort Sentosa Wellness Host

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your detailed feedback with us.We are glad to hear that you found our location and hotel exterior to your satisfaction, and that our proximity to Universal Studios and the Skyline Luge added convenience to your visit.However, we sincerely apologize for the shortcomings you experienced during your stay. We regret the issues with the room condition, including the aging facilities, the bathroom door, air-conditioning, and soundproofing. Your comments regarding housekeeping and the insufficient supply of towels for three guests have also been noted with concern.Please rest assured that we are addressing these matters with our housekeeping and maintenance teams to ensure improvements are made promptly. While we acknowledge that some aspects of the hotel may show signs of age, we agree that timely repairs and attention to basic guest needs such as towels and slippers are essential, and we will take immediate steps to enhance this aspect of our service.Thank you again for your valuable feedback. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable and seamless experience.Warm regards,Prince LaiOasia Resort Sentosa Wellness Host

رد من مكان الإقامة: Dear Mr Aron Feng,Thank you for sharing your thoughtful feedback.We are very pleased to hear that you appreciated the modern facilities and amenities in our guest rooms, especially within the charm of our heritage building. It is also wonderful to know that you enjoyed our pool and its unique design.Your kind words mean a great deal to us, and we hope to welcome you back for another relaxing and enjoyable stay.Warm regards,Prince LaiOasia Resort Sentosa Wellness Host

رد من مكان الإقامة: Dear Puluomisitang,Thank you for sharing your kind feedback.We are delighted to hear that you enjoyed our convenient location, just steps away from the MRT station and within walking distance to the beach and Universal Studios. We are also pleased that you found our swimming pool to your liking.It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Prince LaiOasia Resort Sentosa Wellness Host

رد من مكان الإقامة: Dear CHEUK YIN,Thank you for your kind feedback.We are delighted to hear that you enjoyed your stay, especially the comfort and spaciousness of our family room. It is also wonderful to know that our breakfast selection and the service provided by our team met your expectations.Your positive comments are truly appreciated, and we look forward to welcoming you and your family back for another enjoyable stay.Warm regards,Prince LaiOasia Resort Sentosa Wellness Host

رد من مكان الإقامة: Dear zane811277,Thank you for your positive feedback.We are delighted to hear that you enjoyed the convenience of our location, with easy access to public transportation, nearby dining options, and the beach just one MRT stop away. We are also pleased to know that you found our facilities well-equipped and your overall experience enjoyable.It was a pleasure to have you with us, and we look forward to welcoming you again in the future.Warm regards,Prince LaiOasia Resort Sentosa Wellness Host

رد من مكان الإقامة: Dear Guest,Greetings from Oasia Resort Sentosa!Thank you for taking the time to share your feedback. We sincerely apologize for any shortcomings and the discomfort you experienced during your stay.Please be assured that we continuously strive to enhance our facilities and services, and your comments have been shared with the relevant teams for review and improvement. We truly value your input.We hope to have the opportunity to welcome you back in the near future and provide you with a more seamless and enjoyable experience.Sincerely,Mohamed FaizalGuest Experience Manager

رد من مكان الإقامة: Dear Ms Esther, Greetings from Oasia Resort Sentosa!We are thrilled to hear that you have enjoyed your overall accommodation during your most recent stay at Oasia Resort Sentosa.We truly appreciate your valuable review and you may trust that we are addressing your comments and we hope that we may be of service to you once again.We look forward to welcoming your return in the not-so-distant future.Sincerely, Mohamed FaizalGuest Experience Manager

رد من مكان الإقامة: Dear Ms Xiangqin, Greetings from Oasia Resort Sentosa!We are thrilled to hear that you have enjoyed your overall accommodation during your most recent stay at Oasia Resort Sentosa.We truly appreciate your valuable review and you may trust that we are addressing your comments and we hope that we may be of service to you once again.We look forward to welcoming your return in the not-so-distant future.Sincerely, Mohamed FaizalGuest Experience Manager