Alenti Sitges Hotel

Ottimo Hotel, moderno con camera comoda e funzionale. Illuminazione perfetta. Letti comodi e posizione fantastica. Siamo stati in bassa stagione e quindi molto silenzioso. Essendo in centro non so se in alta stagione sia rumoroso. Colazione buona e staff molto gentile. Da consigliare

Great location

Stayed here at the Alenti over the carnival and really enjoyed our stay. We were a bit wary at first thinking it would be noisy overnight and yes it was a little but not overwhelmingly so. Atmospheric would be another way of putting it. Rooms were modern and clean. The staff were friendly and accommodating. The breakfast was pleasant and there was plenty on offer and you only needed to ask if you wanted more from the kitchen. The roof top terrace was a delight - a quiet oasis. Unfortunately our stay coincided with an unseasonably cold spell and we had to wrap up to sit out. The absolute delight was to step out of the hotel and be right in the centre of Sitges. The Pecat bar was a nice place to sit at and people watch. Can't wait to return!

Nice hotel and good staaf Very nice and clean hotel in the middle of the party area in Sitges city. The staff is very polite and rooms are in a good standard. Nothing to complain about.

I am writing to express my dissatisfaction with my recent stay at the hotel, during which I encountered several issues that left me quite disappointed. Upon check-in, I found the reception staff to be rude and unprofessional. I was repeatedly asked the same question regarding the number of people staying in my room, despite clearly stating it was just me. Additionally, the check-in process took an unnecessarily long time as two staff members engaged in conversation, seemingly disregarding my presence. At one point, one of them even took a call on her mobile. I constantly felt like I was being watched or was waiting to be questioned which made me feel very uncomfortable while staying at the hotel. I chose to upgrade to the penthouse, expecting a premium experience. Unfortunately, this upgrade did not meet my expectations and felt like a poor value for the fee charged. I was disappointed to find that while I could access the lift to go down (the lift in-between 34 and 35), there was no option to return to my room that way. The amenities in the penthouse also did not feel special; there were no shower gels provided in the shower itself only handwash on the sink, the hot tap on the whirlpool was coming out cold, and I was surprised to find no price list for the minibar. I assumed it might be included, as is common in other hotels, only to be charged for it at checkout. There was also no use on the TV – no channels and the function of connecting the phone did not work. Furthermore, when I requested the cleaner to return later as I was busy in my room, I found her to be quite rude. This interaction added to my overall dissatisfaction during my stay. In summary, my experience at the hotel did not live up to the standards I expected, especially with the upgrade. I regret not opting for a more standard room, as the additional benefits were minimal and did not justify the cost. If you stay here the upgrade for penthouse is not worth it and stick with a standard room.

staff is really hospitable helpful very friendly hotel is clean and breakfast is recommended location is also perfect