مستخدم نزيل
27 يونيو 2025
Having stayed here previously and had a really good experience we decided to come again, but this time was a totally different experience. On arrival the staff were very friendly, but upon entering our room the experience was ruined …. The room smelt unpleasant, the the room only had ONE bedside table , we also only had ONE chair and there was 2 of us. We were expected to use the pull out bed for seating even that was uncomfortable… ie springs were poking through and very worn, the whole room looked very tired , considering the cost of the room we felt very let down overall. Even the bathroom experience was poor.. no extraction fan resulting in the bathroom looking like you was auditioning for stars in your eyes after a minute or so of the shower being on, making it difficult to see what you were doing . When asked if we could be swapped into another room, we were told that there were no other rooms available due to being fully booked
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