Name: Smile Hotel Sapporo Susukino Minami
Address: Sapporo, Japan
Rating: 8.7

Japan

Tokyo

Osaka

Sapporo

Kyoto

Hakodate

Naha

Absolutely loved it! The place was spotless, and the service was excellent. They also provide good quality amenities. It's just a 5-minute walk to the subway station, which is incredibly convenient, and having a convenience store and a supermarket right downstairs was a huge plus!

hotel location is very convenient, just a few steps from nishi kasai station. service was very nice and kind. I will suggest to have a change of carpet as it seems very old and dirty, other than that my whole stay was very good. 

The location of the hotel is excellent. Just 170 metres from JR Sugamo station of Yamanote line North exit and 2 minutes walk from exit A4 of Sugamo station on Toei subway Kita line. So it is very convenient to get to anyway in Tokyo. When you check in in you will recieve machine coin to get bottle of mineral water for free. Free coffee is available in front of the front desk or you can take instant coffee or tea to drink in your room. I was surprised that in the afternoon ice tea is available which is very good. The staff at the front desk also speak very good English. Highly recommended.

I recently stayed at this hotel and had a genuinely pleasant experience. From the moment I walked in, the staff were warm, professional, and attentive. The room was clean, well-appointed, and surprisingly quiet, making it easy to relax after a long day. The amenities were top-notch and exceeded my expectations. Location-wise, it was conveniently situated near shops and restaurants, yet still felt peaceful. I appreciated the thoughtful touches throughout the property and fast Wi-Fi. I would absolutely stay here again and recommend it to anyone looking for comfort, service, and value.

The hotel I booked this time had a fantastic location. It's surrounded by plenty of restaurants and convenience stores, and the area is quite lively. Public transport was also super convenient, being very close to the subway station. The hotel service was excellent.

This hotel offers an outstanding location that made exploring the city incredibly convenient. Despite being situated right in the heart of the downtown area, the pricing was remarkably reasonable and offered excellent value for money.
The staff provided exceptional service throughout our stay. They were friendly, helpful, and went out of their way to ensure we had everything we needed. Their professionalism and warm hospitality really enhanced our overall experience.
For travelers looking for a well-located, affordable hotel with quality service, I highly recommend this property. The combination of prime location, reasonable rates, and attentive staff makes it an excellent choice for both business and leisure travelers.

My recent trip to Tokyo was greatly enhanced by the Shinagawa Zenyama 4 Sen Smile Hotel, which left an excellent impression on me! Its location is superb; it's just a 1-minute walk from Sengakuji Station, serving both the Toei Asakusa Line and Keikyu Main Line. Haneda Airport is also incredibly accessible, reachable in as little as 18 minutes, making transportation incredibly convenient. Although the rooms aren't very spacious, they are cozily furnished, and the facilities are impeccably maintained. The attention to detail is evident throughout, and the rooms are spotlessly clean. The staff are warm and attentive, ensuring quick and efficient check-in and check-out processes. Breakfast offers a wide variety of both Japanese and Western dishes, perfect for starting an energetic day. The hotel truly offers excellent value for money, and I will definitely choose it again on my next trip to Tokyo!

First of all, let me talk about the location. It is quite convenient. It takes less than 8 minutes to walk from Shin-Koiwa subway station. There are many food stores and beauty stores nearby, which is very convenient for shopping and eating. It should be an older hotel. The internal facilities are old and the rooms are very small. The front desk has poor English and communication is impossible. The room is still opened by key, which feels very old. The price for last-minute booking is relatively high. It may be cheaper if you book in advance.

Good price and sooooooo GOOD LOCATION not to far from train station, walk around 3-5 minutes from station. And it easily to take the train to Shinjuku because you haven’t change the train line. The room is small but not the problem but i can’t find the way to close the heaters and open the air conditioner, so i had to open the window at night for the cold weather for good sleeping. 👍🏻 the hotel will be remain in my list for next trip if i’d have plan to visiting Tokyo.

My room was on the 12th floor. I had specifically requested a quiet, high-floor room in my booking notes, and the hotel kindly accommodated my request. The hotel's location is excellent, situated approximately 500 meters between two subway stations. Shinsaibashi is also a very short walk, about 500 meters, and Dotonbori is incredibly close, just around 350 meters away. Access to Kansai International Airport (KIX) is convenient via the airport limousine bus. The breakfast was quite satisfying; I particularly enjoyed the plain congee, pickled vegetables, and marinated fish – a truly nice offering. Nearby, there's a Family Mart convenience store and a local supermarket. 

**Environment:** The hotel was clean and tidy, ensuring a very convenient and pleasant stay. 
**Service:** The service was excellent, and they also offered convenient luggage storage.

The room was very comfortable, with ample space beside the bed to open two suitcases simultaneously. It featured a unit bathroom with a tub, a refrigerator, a hairdryer, and a comprehensive set of high-quality toiletries. Complimentary toothbrushes and combs are available on the first floor. Laundry facilities (washers and dryers) are on the second floor. Vending machines can be found on floors 4, 7, and 11, with a free ice machine also located on the 11th floor. USB charging ports are provided, and only a simple adapter is needed for other electrical plugs. A 7-Eleven is conveniently located right around the corner. The hotel offers easy access to Shinsaibashi subway station via the underground shopping street, and Nagahoribashi Station is also nearby. The direct elevator from the underground passage is incredibly convenient, eliminating the need to haul luggage up stairs. Overall, the journey from the airport to the hotel was exceptionally smooth.

The rooms were spotlessly clean and tidy, and security was clearly a top priority – these aspects are simply a given. (I couldn't comment on breakfast since I didn't book it).

In a nutshell, what I want to say is that this hotel truly offers a kind of mental and spiritual uplift (perhaps that's why the hotel sign reminds me of the anime 'Assassination Classroom' (-^〇^-)).

The surrounding area boasts a shrine for spiritual peace, convenience stores, local eateries, a park ideal for evening strolls, a bustling underground shopping center, the closest subway station, a small market right across the street, training institutions, and various quality medical facilities. Of course, these are just the practical amenities. 😀

This hotel truly knows how to put a smile on its guests' faces, offering a genuine sense of relief, strength, safety, peace, and renewed vitality. It's definitely worth experiencing!

It's a shame I don't have any original photos to share ( ๑ŏ ﹏ ŏ๑ ).

Amenities were easy to access. Location was good, though there was a little distance from shinsaibashi station. Double bed was a good size one. Strong and hot shower. There was a bit of noise in midnight with emergency vehicles running with sirens on every night during my 3 nights stay.

This is arguably the furthest hotel from Shin-Osaka Station among all those in the area.

*   **Facilities:** Pretty standard, nothing out of the ordinary, just like other Smile Hotel properties.
*   **Cleanliness:** There was a small, persistent stain on the bed linen that looked like it wouldn't wash out. I was too exhausted after a long day to bother asking for a change, so I just put up with it.
*   **Environment:** The general cleanliness of the lobby, public areas, and rooms was acceptable.
*   **Service:** The staff were helpful and patient. It was a useful perk that the front desk had international power adapters available to borrow.

I originally booked this Shin-Osaka branch specifically because I needed to catch a train. However, it's quite difficult to find and not particularly close to the station – it's a genuinely long walk. That said, once you get familiar with the route, it's about a 15-minute walk to the train station.

The bathroom and room are a bit small, but clean and nice
I chose a non-smoking room and there was no cigarette smell
The staff are friendly and can communicate with simple English or gestures
It's a 20-minute walk from Dotonbori and 1 subway stop away, so if the weather isn't too hot, you can walk there (right in front of Sakuragawa Station)
It's a good place to stay if you're just going to sleep and go sightseeing.

The room is really small, there is no extra space, and the window cannot be opened. The advantage is the location and quiet. If you want to visit Nakanoshima, it is recommended to stay here, otherwise the distance is not suitable.

I stayed 2 nights on smoking-room type but I think the smell was not that good, it’s my false that choose this type of room. The staff was very helpful, they allow me to change to non smoking room. That was very nice. The location near shopping street and bus stop to CTS airport. Very convenient for walking around.

I like the hotel as it is not in the Central Area where it is crowded, so very little tourist groups. Most of the guests in the hotel are local nationals. It is located next to a mall so very convenient for everything. A ton of food within walking distance. Admittedly the hotel is a little dated but it is vey well kept. The service is top notch although they mostly don’t speak English so you’ll have to use google translate to speak to them, which I did not mind. Had a few misunderstandings during the trip which was due to miscommunication. Also please note that the hotel does not provide daily housekeeping, they would change all your towels, give you new amenties and empty all you trash as you leave it outside your room. They come into your room to refresh the room only once every 4 days. Which again I did not mind. I would rate it highly but I can’t give it a 5 having stayed in other better hotels, but this checks off a lot of boxes for me if you are on holiday and want something clean, well maintained, good service and nice.

Very clean  & new hotel. I like all the soft toys that were displayed at the lobby. Room is quite big too with 2 sides tables. All the  amenities including night gown was provided we can  just take all we needed  outside the lift area near the lobby. Breakfast was alright I like the pickled veggies.  Overall I would recommend this hotel because it's very near to the  train station.

Smile Hotel

Columbus

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