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we walked into the lobby and we were greeted with a smile and a warm how may I help you. Our room was spotlessly clean with fresh crisp sheets.

The room was not clean. There were ants, the surfaces had something smeared on them and the carpet was gross. The tv in the room couldn’t get channels; yet the lobby tv had service. McDonalds has a better breakfast.

Stayed for an entire week in a suite - they did not clean the room a single time even after multiple requests. Refused to bring more towels, etc. front desk was incredibly rude and disrespectful. Finally just started leaving the trash outside the door as that was the only way they’d pick it up. Staff was using the carts and wouldn’t let us use them until we got fed up and told then that they can bring up our luggage then.. we have literally stayed at this location a dozen times in the past and never had an issue, but it was bad enough that we will never be back or recommend it to anyone else.