Oborishte 63,The Art Boutique Hotel by Sandglass

Would happily stay again for the location, service and facilities. The shower booth was impressively spacious.

This is a beautiful and unique hotel! Great location, quiet, excellent service. Each apartment is unique and beautifully furnished. The AC and coffee maker worked great.

I had a fantastic stay at this hotel. The service was excellent from start to finish, and the staff were exceptionally friendly and helpful. The location is very convenient, close to the University and city centre. My room (suit) was comfortable, spotless, well-maintained. Overall, a truly enjoyable experience - highly recommended!

Sehr schönes persönlich geführtes Hotel mit sehr geschmackvollen und individuell eingerichteten Zimmern. Eine schöne Abwechslung zu den üblichen Hotelketten. Ich mochte auch das Viertel mit den kleinen Bars, Cafés und Restaurants.

Nuestra estancia en este hotel fue muy decepcionante, especialmente para tratarse de un 4 estrellas. Desde el principio, notamos la falta de servicios básicos: - **Limpieza inexistente el domingo**, a pesar de ser un servicio fundamental en un hotel de esta categoría. - **Desayuno con horarios limitados y mala organización**: Teníamos que elegir el desayuno el día anterior, y debido a que solo había una persona atendiendo recepción *y* preparando los desayunos, los horarios disponibles dependían de lo que otros huéspedes no hubieran cogido. Falta total de profesionalidad. - **Habitación en un bajo con vistas a un patio sucio y descuidado**, lo que restaba cualquier sensación de confort. - **Recepción cerrada a las 23:00h** (a nuestra llegada), dejándonos las llaves como en un Airbnb en una caja de esas de contraseña , sin asistencia .

How many lies can you tell? When I booked, I was told I could check in after 1.30. When I arrived at 2.30, I was told that actually it was after 2 (which it already was). I was told I had to wait until 3.30. When I asked why, I was told it was because a Guest was ill and they had let them keep the room longer. When I asked if there was another room, I was told the hotel was fully booked. Strange then, that I could book three rooms for the same night on the major booking platforms when I checked. Finally pieced together the truth No sick Guest Not fully booked Just 6 checkouts and only 1 chambermaid. The manager was less than apologetic. He maintained that check ın was some time after 2....not at 2. Offered free breakfast in the end but even thatcwas hardly gracious. Best avoided....Who knows what lies they will tell you?