مستخدم نزيل
13 يوليو 2025
I chose the premium room, with air conditioning, as I'd stayed here before in the Summer, and the room then was unbearable (the windows only open a tiny amount). The room was great. Reception were great, but the room service was really not good enough. There was no shower gel in the shower (they were empty) and the coffee and tea station wasn't replenished on two of our four day stay. The plethora of towels when we arrived, disappeared (even though we put them on the rail and didn't ask for replacements) and we were left with one bath and one hand towel (and a bathmat). On the first evening, I requested a loo brush (don't ask). Was told it was standard. Asked again, but it never appeared.
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