Premier Inn Solihull (Hockley Heath, M42)

It was a very quiet hotel and we got a really good sleep. Clean room and plenty of space for a family of four. Friendly staff at breakfast. The lady who served us Charlotte, was really friendly and helpful and went out of her way to make our breakfast a fabulous experience. Thank you!

Excellent service from Nadja in the restaurant yesterday evening. She was super helpful arranging our very particular kids food orders. Accommodation was clean and comfortable as always. Great breakfast service from Charlotte and Clare in the morning. Thank you

We ordered the sharing platter in the restaurant. The garlic bread was cooked on one side the other hadn’t seen a grill and the salt and pepper calamari was cremated. The only coffee available at reception was de caffeinated. What sort of management is this? Why is the beefeater adjoined to the premier inn showing permanently closed on Google? After our food experience I can understand why!

Newly refurbished since the last time we stayed. Room was nice and clean. The bed was incredibly comfy, heating worked fine. Shower was low pressure but everything else was good. It was a quiet night of sleep and you couldn’t hear people in the rooms next door or anything annoying like that. Staff have a warm welcome too.

Hotels fairly decent. No air con in the room we stayed in and it was uncomfortably warm. Evening staff at the Beefeater need to go to Specsavers. Physically having to call them over after waiting for ages, watching them pay more attention to cleaning empty tables than existing customers. Eventually we walked out after waiting to try to get their attention to pay the bill. They didnt see us go! Extras got added to the accommodation but even so, poor quality really. Multiple items on the menu not available They were also turning away walk ins even though the restaurant area was over half empty and they were only wiping down tables. When we stayed here last year the menu was excellent with a wide range of steak sauces available and vegetables. Now its only peppercorn sauce (cold) and chips. Think we'll try somewhere else next year.

Fantastic service. Stopped here overnight on business. Room was very nice and well equipped. Came down for an evening meal and Louise looked after me. She was amazing and so professional. Very attentive and friendly. I highly recommend. She is a huge asset to the premier inn Hockley Heath