Premier Inn Solihull (Hockley Heath, M42)

Reception allowed vans without blue badges to take up all the disabled spaces so we had to walk from the back of the hotel to get to reception. They did offer to ask them move, but that would require me to walk back to my car to move it. Extremely unacceptable. Our room also did not have enough towels, we only had one between the two of us.

Friendly staff, clean comfortable hotel. The breakfast was freshly cooked to order, much better than the normal bun fight of a buffet 😃👍

We are seasoned PI visitors. I can say hand on heart that we've never really had a bad stay anywhere in the UK. We were staying here to visit friends near Stratford Upon Avon. This hotel is a great base for that and the Cotswolds, also the attractions in and around Birmingham. This is a review of two halves. Let's start with the inside - the room was very modern and clean. It's clearly been modernised throughout so had a slightly different feel to it. This also meant that the furnishings inside the room were sparse. Really small table compared to the old desk/dresser that used to be in every room so hardly anywhere to put your 'stuff'. We stayed with our 15 year old but I can only assume that if you had little kids with lots of travelling toys, it would be more difficult for them to have space to play. The bathroom was spotless and the beds were as comfy as always. We didn't use the restaurant for any meals so can't comment on the food. Now, the second half, the outside. If my review was based on the outside alone, this would absolutely be a 1* review. It's terrible. The description on the hotel's website is that you can see rolling hills or similar from every room. This hotel is in a suburban outskirt of Solihull. You have to travel a little further to see those hills. Paint was peeling off every surface, broken bottles, weeds, it looked completely uncared for. And this is every visitor's first impression.