Avia Residences on May's Landing Hotel

One of the reasons we stayed here was the advertised breakfast included….not even on the Sunday morning was this available,,,,,in fact couldn’t drop off the room keys as expected because the office was locked at 10am…also couldn’t reach anyone in the office or by phone to ask for the WiFi code that wasn’t given to us at check in….much different experience than when this was Sonesta rather than Avia

The woman who checked me in at the front desk was surly. I asked if any of the hotel was renovated and she informed me the hotel was closing after the summer. That likely explained why our room looked gross, to the point where I would not walk barefoot on the carpet. Housekeeping had clearly cleaned it but it was decrepit. Rust on the closet shelves, dirty lampshade, door to HVAC filled with dust (so anyone with allergies would have a hard time here—I kept sneezing). Another reviewer mentioned small towels. Well, how about NO towels, just two washcloths. When I called the front desk to ask Housekeeping to bring some, the front desk woman informed me that Housekeeping was “very busy” and I could come get them myself. I was in a rush to get ready for a wedding and asked if they could be brought and two more times she told me to come get them myself. At most hotels, if Housekeeping neglected to leave towels they’d bring them as a courtesy, but this hotel clearly could have cared less. The tub looked gross: They had glued on a white piece of plastic to hide rust and discoloration but some was still visible. Avis had slapped new paint onto the room (there was blue paint drizzled over the tub) but it was like putting lipstick on a pig. I went to the front desk and promptly checked out—driving two hours home at the end of the wedding that night was way more appealing than staying there. I recommend avoiding this sorry excuse for a hotel if you can and finding a place where the hotel cares about its guests and the quality of its rooms.

Definitely needs some TLC! Entrance door looked horrible. Once inside very spacious but carpets were very stained. Went to make breakfast next day, only ONE pot (large pot), no frying pan, no cooking utensils, just tongs! And for a place that technically could sleep 8 people there was only THREE FORKS 😳. Has a dishwasher but no detergent for it. On a positive side the beds were very comfortable and the shower pressure was good. Hopefully new owners will do some improvements. Management also needs to keep better track of when people check in & out. Had someone use a room key to enter our room when we still had another day before we check out.