Guest User
June 19, 2025
During this Sichuan trip, the price of this hotel is not the lowest, nor the highest, but the service is definitely the worst.
The room includes a pick-up service, but because of the lack of service awareness and professionalism at the front desk, it was not available, resulting in a pregnant woman dragging her luggage with her child for nearly one kilometer in a county town at an altitude of 2,800 meters. She was unfamiliar with the place and almost had altitude sickness. The fear and powerlessness were beyond words.
When I arrived at the hotel, I asked the front desk if they could arrange a drop-off at the station? Only pick-up, no drop-off. Give us a 5-star rating, you can apply. Thank you so much, I will take a taxi by myself.
I chose your home because the reviews showed that the decoration was good and the hardware was okay. I thought it was a warm and distinctive homestay hotel. In fact, the service is not good, and the guests can't feel any warmth, and they only ask for five-star ratings.
The smart toilet that the hotel focuses on is also a huge pit. The pre-flush function, when you just sit on it, there will be flushing water splashing, splashing PP, this is the water splashing when flushing the toilet. Whenever you move on the toilet, it will automatically flush, and there will be splashing water. For pregnant women who have to go to the toilet N times a night, it is really torture.
I was afraid of altitude sickness, so I didn't dare to take a shower at night. I won't comment on the shower, but the amount of water in the washbasin is amazing. If you don't control it well, your clothes will definitely get wet.
The price is more than 450, in the county town, for an 18-square-meter room. With this service, I really doubt how the rating came from.
In addition, the breakfast is very ordinary.
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