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From no luggage support, to a mini fridge full of someone's left overs, to being ghosted by staff in my request for late checkout. I expected much better based on the price and accolades of this property.

Beautiful mansion. Food is awesome. Perfect vacation retreat located in Healdsburg town with many shops boutiques and art galleries, tasting rooms and restaurants.

My wife and I spent two nights at The Madrona as part of a cross country trip. It was a wonderful oasis in Sonoma. We stayed in the Pool Bungalow which was a great room. The staff was friendly, helpful, and engaging and both breakfast and dinner were very good. There is also a pool which is quiet and well-maintained in a garden setting. We look forward to returning. It is a special spot.

A very nice change from staying at a regular hotel- the grounds are beautiful and the amenities are very nice. It’s a lovely boutique hotel - you’re met by valets to help with bags are carry them up the steep steps (no elevator so be prepared for many steps at this property). The bar is well stocked, and the dinner was superb so don’t overlook the restaurant- breakfast was rather basic and nothing special oak but it is included in the rate. The bedrooms have no tv but do have a fireplace. The beds are very comfortable and the overall feeling of this property is like staying in someone’s estate home. At $400+ a night it’s a typical fee for the region.

What an amazing place; location and surroundings are perfect for your Sonoma stay. This place is really so nice, loved the breakfast in the morning, loved our beautiful room, loved all the friendly staff. Would go back immediately if in the area !

Inside and out this special property is a joy to look at. Perhaps some might think the décor is a little bold, but I am sure most will think it is very stylish, chic, and playful. The hotel consists of a beautiful main mansion where all the public spaces are found, a carriage house with the most rooms, and several cottages scattered about. No two rooms are alike and we booked a bungalow studio. Our room was spacious with a smart modern décor with a twist. A beamed ceiling that was wallpapered. The black & white bathroom was large with three frosted windows that helped keep both rooms bright. We thought our room came with some outdoor space so we were a little disappointed it did not, but during breakfast one morning the manager checked in with us and recommended a different room if we returned. I think we will. As for that complimentary breakfast it was very tasty with one hot item each morning along with some pastries, fruit, and typical breakfast beverages. You will enjoy it as long as you like the hot item of the morning. A highlight of our visit for us was the beautiful pool area. During our June stay the Jasmine was blooming and cascading over a wall. There were plenty of other flowering plants and trees nearby. There are comfortable lounging areas and if you want food or drinks, you are able to scan a QR code to see a menu and have it delivered from the main house. The gym was also a nice surprise. It looks good, but does not have much to offer for working out, but I somehow managed to leave satisfied. There are also several Peloton bikes. The grounds are pretty with lots of produce grown on site. The only compliant we have is that the parking lot is in the middle of the property between the two main structures and at times is the staging area for deliveries. The hotel is about a mile from downtown Healdsburg which has a lot to offer. The daily resort fee was $60 per day during our stay. Parking is free.