Fagus Hotel Conference & Spa Superior

We spent two nights at this amazing hotel and everything was excellent! The location was fantastic, we loved the view to the calm and quiet forest from our room. The spa was terrific with many saunas and clean pools. At the restaurant the food was nice, we really enjoyed both the breakfast and dinner selections. Let me highlight one of the servers Lorenzo who was the best!!! He is the true defenition of great hospitality and service-mindedness. The front desk team was also lovely and offered us welcome drinks and extra points upon arrival. My partner and I enjoyed the moonlight bar and also the gaming desks in the lobby. The hotel also has a decent parking which is a huge advantage.

I was in your hotel several times before the renovation. Yes, it's better. But. When you enter the hotel, there is an incredible smell of chlorine that is throughout the hotel. The reception was very helpful and fluent in the language, so I can only praise that. Room 313 is on 3 floors like the reception, so you didn't have to walk up the stairs. The room was standard, but the refrigerator had not been replaced, so it almost did not cool at all and was empty. In a 4-star hotel, I would expect a full minibar service. Although there was water in the room, it was only paid for. I would expect free bottled water everyday. The bed was adequate, but the headrests were small. The bathroom was clean when it was opened, but things like cotton wool for the ears were missing, and for a wellness hotel I would expect body lotion, which was not in the bathroom. There was no cleaning during the 5-day visit!!! We had a basket brought out once, but that was all. The bathroom was not cleaned at all and the bed was not even made. Yes, we had a dog in the room, but we were always outside the hotel with the dog during the day, but upon arrival, the room was not cleaned even once. I have to appreciate that you can go to the hotel with a dog. But I would expect at least something for a fee of €20 per night, that something would be prepared for the dog. The bed, water bowl, and some plums were missing. The restaurant was clean and the food could always be chosen. It is quite rude that they charge the tip automatically directly in the bill. Wellness is new but rather poorly maintained. Around the pool, there is a mosaic that is very dirty and not maintained. What I have to praise is that there is a no-swimwear zone in one part of the sauna. Although I don't understand how someone can go to the sauna in a swimsuit. This should be prohibited in the entire sauna. The saunas are small, but there are several of them, so everyone can choose. The overall impression of the visit was good, but I would think about whether I would return again.

Tolles ruhiges Hotel mit tollem Personal! Die Massagen waren ein Traum! Am besten unter der Woche anreisen, am Wochenende ist recht viel los! Essen ist ebenfalls super! Der Spa Bereich angenehm mit Sitz und Liegemöglichkeiten! Wassertemperatur toll!

While i did not stay at the hotel, i bought a day pass for the swimming and sauna facility. The spa area is brand new, immaculately clean with two adult pools and one children’s pool area. One pool offers different water massages and the other is for swimming. It is a lovely, relaxing environment with hanging chairs , perfect for reading a book or watching kids play in the pool. There are plenty of chairs and bath/ sauna sheets are provided. There are at least 6 different saunas; note for westerners; there are total nudity and mixed genders, something one may not be comfortable with. One can also reserve massage sessions at a very reasonable price( appr$30). I would recommend a foot/ back massage for 50 minutes.

Schönes und sehr freundliches Hotel in einer einzigartiger ruhigen Naturlandschaft! Der SPA Bereich könnte größer sein, aber die Behandlungen wie Massagen sind wirklich TOP!!! Das Personal ist rundum sehr,sehr freundlich und auch bemüht den Gästen ihren Aufenthalt so angenehm wie möglich zu machen! Ausgezeichnete und sehr schmackhafte Küche! Wir kommen sehr gerne wieder! LESJAK-- TOMASCHITZ