Hotel Gardenia Sorrento, Ascend Hotel Collection

停在酒店停車場車被撞了，雖然忙前忙後幫着協調，但20歐的停車費堅決要收。到底是有多大臉？

Friendliness is what distinguishes this hotel from others. We stayed in the hotel for 2 weeks, yes, 2 weeks as we used Sorrento as a base to explore Pompei, Capri, Positano, Amalfi, Naples, etc. as well as some off days where we just used the pool to relax and recharge. And we started every single day with very high quality breakfast served by the friendly people. We booked the two week stay in 4 or 5 separate reservations, as we couldn't find availability of the same room type for the entire two weeks, and expected to need to change rooms every couple days. But when checking in, Antonio told us they already noticed our multiple reservations, and worked to combine them on the backend and we would only need to switch room once. We were certainly very appreciative of their efforts even before we set foot in the hotel. And we enjoyed both rooms we stayed, the first one was a bigger room facing the main road but noise was not really an issue with the door closed. And the second one faced the swimming pool and provided a very relaxing vibe. Housekeeping worked hard to keep the rooms sparkling clean everyday. And while we certainly loved the Italian food in the nearby restaurants, on the days we wanted something different, the Thai restaurant across from the street serves very authentic Pad Krapow.

We found this hotel excellent. Our room had a sea view overlooking the pool. The room was well appointed and clean. The maid service was also very good. The breakfast was excellent and there is also a small bar. The pool area is also good. The only downside is that the pool is shared with the hotel next door and I suspect the pool bar is ran by them. The attitude of the staff is certainly not same as the main hotel. They were curt and most looked as if they really did want to be there. Hotel is situated on a busy main road with a 15 minute walk into the town. Don’t know if noise is an issue for front facing rooms but we were fine at the back.