مستخدم نزيل
12 مايو 2025
Just returned from a 7 day holiday at the resort. If you want a resort that exceeds its current rating, this is it, at least that’s what we experienced. Having been to a higher rating TUI resort last yr in Morocco and felt robbed, this, well this made up for it. On arrival we were given a hot towel, cake and a cold refreshing tea whilst we completed the arrival form. We were shown to our room and bags were taken for us & the facilities explained. We arrived just in time for lunch, what a continuation of a great arrival, the food, we had read the reviews and found that everything they served from that first lunch to the end of our stay was fantastic and the cakes, the cakes are something else. If those cakes are not made in the kitchen, daily, I’d be shocked, sponge cakes were light as any good bakery in the U.K. to be honest the restaurant has a downside, it’s too much very good food, it really tested my self control. Even the snacks in the coffee bar rival any Greggs Sandwiches. Every staff member we encountered were absolutely amazingly friendly, attentive and professional. We heard about the wages in Tunisia being low, averaging £300 per month, no idea how much hotel staff get paid, having said that tipping is normal and we were happy to, staff appreciated it. Also we witnessed other guest leaving and giving staff small presents etc, we’d heard that many guests return many times, I’m not surprised, this really is a little gem of a place. Every staff member we met had worked full days for the 7 days we stayed, and they worked hard particularly in the restaurant, they deserve the tips. I wish l could’ve tipped the pastry chefs. We never had issues getting Sun loungers at the beach, most days we went down after breakfast around 9am, the pool never looked covered in towels, in fact most towels were placed and people stayed on them. Waiter service on the beach, seriously, never had that in Morocco. As soon as you arrive at a lounger staff came with cushions etc, followed by a waiter handing out bottled water. The rooms l expecting to be small from other reviews, honestly I thought they were good. On arrival there was a bottle of red wine, plate of fruit and figs, sparkling and still water in the fridge. Room service everyday, flowers placed on bed etc. The toilets around the resort, even near the beach had fresh flower petals around the basins etc, I’ve never seen a resort with so many cleaning staff lurking in the background and appear as soon as their needed. I’ve watched a discarded glass fill with ants over 7 days in a TUI 5 T resort in Morocco, this place, nothing, each parasol on the beach has a bin, the bins around the resort I’ve not seen one full, staff are on it with everything. The evening entertainment, best I’ve ever watched over many many yrs of dire hotel horror shows, this place, nothing compares. All drinks are served to you, no queuing at the bars, all served in glass and China, cocktails could be better, but certainly not ba
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