Marriott Grand Residence Club, Lake Tahoe

房間太小，價格偏高

酒店位置極佳，房間內各種生活物資齊全，省去了外出就餐的煩惱，還節約經濟成本，是很好的選擇，值得推薦！

Disappointing First Impression from Front Desk Staff My husband and I were planning a trip to South Lake Tahoe and, after hearing many positive reviews, were excited about the possibility of staying at the Marriott Grand Residence Club. We called one evening to ask a few questions about the resort—things like amenities, room sizes, parking, and weather conditions—just to get a feel for whether it would be a good fit. Unfortunately, our experience on the call left us disappointed. The receptionist who answered, named Sarah, greeted us with a surprisingly curt and impatient tone. She mentioned that she was working the night shift and seemed too tired or uninterested to answer even basic questions. The call ended abruptly, and it felt as though she didn’t have the time—or desire—to assist us. We were honestly shocked, given the Marriott brand’s reputation for hospitality. Because of that interaction, we decided to book elsewhere for this trip. We might consider giving the Marriott another chance in the future, but we don't visit the area often, and this experience left us with a poor first impression.

This felt like a “bean counter” experience. No water available for guests when we checked in especially given the high elevation. No ice machine available on the 4th floor. Only one ice machine on the second and third floors, which have dozen of rooms spread out across the hotel compound. No directional signs for ice machines. There appeared to be a stream of reservation issues at the front desk. Hotel lost power for more than 2 hours in middle of night. Only compensation was later check out when it would have been easy to give some extra points. Would seem the hotel would have a generator for more than hall lights given previous blackouts in the area. Staff seemed stressed and unhappy, no one smiled or greeted anyone except the concierge. However valet service staff was terrific . Did not have the feel of a Marriot. Probably a better experience for families.

Excellent location. Comfortable, well-managed property. Great pool & hot tub!

Excelente hotel para famílias Apartamento bem espaçoso, ficamos em 5 pessoas em um apartamento de sala com 2 quartos Local para guardar os skis Muito bem decorados e com conforto Cidade super agradável! Voltaria com certeza