United Places Hotel Botanic Gardens

From the pre arrival communication through to check out our whole experience was great. The room itself was beautiful, comfortable, practical and clean. Quality fittings throughout. Staff all super helpful and location beyond lovely. We did a mixture of work and social on our stay and found this hotel and location great for both. Can’t wait to go back

Our experience was exceptional from start to finish. The hotel itself is super dialed in, contemporary, welcoming and beautifully appointed. Proximity to the gardens, tan and restaurants/cafes was great. The staff were incredible - so accommodating and eager to make our stay as seamless as possible. Such a personal vibe. We will definitely come back!

Its clear from the moment you arrive at United Places this is no ordinary stay I was greeted by chic friendly staff followed by thoughtful touches like an artisanal cookie and fruit infused water after check in, which made a lovely way to start the experience every morning a beautifully packaged breakfast bag arrives at the door with assorted pastries, a baguette, and high quality jams, this was followed by a personalized delivery of granola with milk of choice, custom coffee and freshly squeezed orange juice, its the kind of attention to detail that sets this place apart! the decor is nothing short of exquisite, you can sense every detail from the luxurious bedding to the high end culinary ware is carefully considered then theres the shower itself is a spa like experience with two massive rainwater shower heads running simultaneously, everything here is of the highest quality then the in room kitchen is another unexpected delight that makes for a relaxing night of cooking but back to the staff, any request is a can do response and this is simply the standard room located across from the Royal Botanic Gardens and just a few tram stops from the CBD United Places is a sanctuary seamlessly blending boutique luxury with home like comfort.. I absolutely loved my stay here

We had one night at the U.P. in the 2 BR apartment to see the Yayoi exhibition. It was a beautiful space, with views to the treetops in the botanic gardens across the road, with comfortable rooms and beds. The best thing really was the staff; they were on top of everything, very welcoming, helpful and interested in what we were doing, without being intrusive. Nathan, the manager, is a great communicator and leads a fabulous team. It was always nice to walk in and be greeted by the person at the front desk as we went to and from our rooms, this made it feel homely and nice.

One of my favourite hotels in the world. Truly unique with the best service. A home away from home. The views and the location are amazing and a celebration of Melbourne and South Yarra. The rooms are modern and comfortable and so enjoyable to spend time in. I love the pastry bag left on a peg outside the door each day. Thank you UP.