Oakwood Premier Melbourne

Perfect view and good location. The room is big and clean. Easy to the city centre. Highly recommend and will come back again.

垃圾服務，酒店連免費礦泉水都沒有，要個一次性拖鞋，還得問昨天不是給您了嗎，今天就不願意給…… 服務巨差，枕頭也不舒服，感覺還不如國內的全季酒店。

Check in time is 3pm, a bit late than the other hotels in Melbourne. Receptionist was a bit cool, no smiling faces nor hospitality to hotel guests.

整體十分滿意, 房間十分大, 電視機都有兩部, 分客廳區及睡房區, 職員服務態度良好, 性價比十分高, 早餐食物質素及種類佳°

Its location is near Pan Pacific and Novotel Hotel. These 3 hotels are next to Melbourne Convention Centre. From Skybus Southcross station walk to hotel is around 20 mins. From hotel walk to Crown ****** Hotel is around the same time. Room size is big and it's like an apartment with the kitchen, dining room, washroom and bedroom. Room view is not what I expected to see the Yarra River. Will consider staying at other hotels next time.

Strongly do not recommend. Service is bad. came here for honeymoon as we just got married. I normally do not write reviews but I can’t stand this hotel. Firstly, called housekeeping to get toothpaste and they took one hour to deliver. Secondly, Went to 1st floor restaurant to get lunch and they offered to send it up to the room. Took the offer. When I checked out, realised that they charged an additional $6 for tray. Was already personally in the restaurant and they offered to send it up, BUT CHARGED ME. I would have just eaten in the restaurant since I am already there?! Thirdly, housekeeping person is just weird and rude? Hiding out of view when he came up to pass the toothpaste. Fourthly, the heater is switched on at 26degrees but the room still felt like 22 degrees. Fifth, was in another Melbourne hotel in the CBD and they microwaved food on our behalf. While Oakwood, a 5 star hotel, does not even help. Honestly, this hotel made the whole honeymoon trip very unpleasant. The only upside of this is the view. Otherwise, strongly do not recommend here.