مراجعاتAC Hotel Melbourne Southbank

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback and for rating your experience with us so positively.We're pleased to hear you found our amenities complete, our cleanliness up to standard, and our service and surroundings enjoyable. While we understand you found the location slightly off the main path, we're glad it didn’t take away from your overall experience.We truly appreciate your insights and hope to welcome you back to AC Hotel Melbourne Southbank in the near future.Warm regards,Tracy PhamHotel SupervisorAC Hotel Melbourne Southbank

رد من مكان الإقامة: Dear GuestThank you so much for your kind and cheerful message! We’re truly delighted to know you’re enjoying your stay with us. If there is anything else we can do to make your visit even more comfortable, please don’t hesitate to let us know.Warm regards,Tracey PhamFront Office SupervisorAC Hotel Melbourne Southbank

رد من مكان الإقامة: Dear Shanhu,Thank you very much for your kind feedback!We’re delighted to hear that your stay exceeded expectations and that you especially enjoyed our swimming pool and breakfast selection. It’s always rewarding to know our guests leave with such a positive impression.If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Tracey PhamFront Office SupervisorAC by Marriott Melbourne Southbank

رد من مكان الإقامة: Dear Gaalaa,Thank you very much for your wonderful feedback. We’re delighted to hear you enjoyed your room with the great CBD view and found everything clean and comfortable. It’s also great to know you appreciated our convenient location right above DFO.We look forward to welcoming you back to AC by Marriott Melbourne Southbank soon!Warm regards,Tracey PhamFront Office SupervisorAC by Marriott Melbourne Southbank尊敬的宾客，非常感谢您的宝贵反馈。很高兴听到您喜欢带有CBD美景的房间，并且觉得酒店环境干净舒适。我们的酒店正好位于DFO购物中心楼上，方便您的购物和出行，感谢您的认可。期待很快再次欢迎您入住AC by Marriott Melbourne Southbank！此致敬礼Tracey Pham前台主管墨尔本南岸AC万豪酒店

رد من مكان الإقامة: Dear Guest,Thank you so much for taking the time to share your kind feedback.We’re thrilled to hear that you found our team welcoming and helpful, and that you enjoyed the cleanliness of your room along with the view. It’s also great to know our location suited your needs, especially with nearby parking and the convenience of the DFO just a short walk away.We truly appreciate your support and hope to welcome you back to AC by Marriott Melbourne Southbank in the near future.Warm regards,Tracey PhamFront Office SupervisorAC by Marriott Melbourne Southbank

رد من مكان الإقامة: Dear Kok,Thank you for sharing your feedback! We’re delighted to hear that you enjoyed your stay at AC by Marriott Melbourne Southbank and appreciated the modern amenities we offer. We understand that our location may be a bit further from the city center, but we're glad to know you enjoyed the peaceful environment we provide. It’s always great to hear that our guests appreciate the balance of tranquility and convenience.We hope to have the pleasure of welcoming you back soon!Warm regards,Tracey PhamFront Office SupervisorAC by Marriott Melbourne Southbank

رد من مكان الإقامة: Dear guest, Thank you for your feedback! We’re so glad to hear that you enjoyed our convenient location, the service, and the cleanliness of the hotel. Your positive comments mean a lot to us, and we hope to welcome you back to AC Melbourne Southbank in the future!Warm regards,Tracey PhamFront Office SupervisorAC Melbourne Southbank

رد من مكان الإقامة: Thank you for your wonderful review! We’re so happy to hear that you found everything neat and tidy, and that you enjoyed our pool. It’s also great to know that our friendly staff made a positive impression on you. We look forward to welcoming you back to AC Melbourne Southbank soon!Warm regards,Tracey PhamFront Office SupervisorAC Melbourne Southbank

رد من مكان الإقامة: 感謝您抽出時間分享您的反饋。我們非常抱歉聽到您的體驗沒有達到預期。我們一直致力於為每位客人提供優質的服務，並且我們非常重視您的意見。我們會認真對待您的反饋，並立即與相關團隊進行溝通以改進。希望未來有機會再次為您提供更好的體驗。誠摯的問候，Tracey Pham前台主管AC Melbourne Southbank

رد من مكان الإقامة: 尊敬的客人，感謝您選擇我們的酒店並分享您的寶貴意見。我們很高興您對床鋪的大小和房間的清潔度感到滿意。對於您提到的低樓層房間景觀問題，我們深感抱歉。如果下次入住時有其他房型需求，歡迎提前告知，我們會盡力為您安排一個更符合您需求的房間。再次感謝您的反饋，期待您的下次光臨。祝您一切順利，前台主管English Response:Dear Guest,Thank you for choosing our hotel and sharing your valuable feedback. We are glad to hear that you were satisfied with the size of the bed and the cleanliness of the room. We apologize for the view from the lower floor and understand your concern. Should you have any specific room preferences for your next stay, please feel free to let us know in advance, and we will do our best to accommodate your needs. Thank you once again for your feedback, and we look forward to welcoming you back soon.Best regards,Tracey PhamFront Office Supervisor

رد من مكان الإقامة: Dear Mr. Long Thank you for your wonderful feedback! We’re thrilled to hear that you had a satisfying experience and enjoyed our clean, modern decor. It’s always a pleasure to know our guests had a memorable stay.We hope to welcome you back for another perfect visit soon!Warm regards,Tracey PhamFront Office Supervisor - AC Melbourne Southbank

رد من مكان الإقامة: Dear Kathleen, Thank you for your fantastic feedback! We’re thrilled to hear that everything was perfect for you. It’s always a pleasure to know our guests had an excellent experience.We look forward to welcoming you back soon!Warm regards,Tracey PhamFront Office Supervisor - AC Melbourne Southbank

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed the room! We truly appreciate your comments about the convenience of the free parking ticket, and we will continue to strive to make our services even better.We understand your concerns about transportation. We are constantly working to improve access and will consider ways to make travel to and from the hotel more convenient for our guests.We look forward to welcoming you back in the future. Should you need assistance with any transportation options during your next stay, please feel free to reach out to us directly.Warm regards,Tracey, Front Office Supervisor

رد من مكان الإقامة: Dear Familie,Thank you for sharing your feedback with us! We're so glad to hear that you enjoyed the stunning skyline view and found the room clean and the beds comfortable. Your comments are much appreciated.We do understand that the walk to the tram station can be a bit of a distance, and we’re grateful for your understanding. We will continue to explore ways to improve convenience for guests who rely on public transportation. We're also glad that you found the supermarket nearby.As you mentioned, we are not specifically a family hotel, but we appreciate your input about amenities for children. Your comments will be taken into consideration as we review our offerings for all types of guests.We hope to welcome you back in the future for another great stay!Warm regards,Tracey PhamFront Office supervisor