The Clarence Boutique Rooms

Our stay was fine, just not what we expected. We specifically chose adults only and the About section on ******* refers to 2 on-site restaurants. Restaurants are not in fact on-site but are a couple of minutes walk away (fine) and shared with guests from other properties in the group, which included a noisy baby one morning (not so fine when you've booked adults only.) Breakfast staff very hit and miss, quite surly at times and there were some conversations had near us that probably shouldn't have been had around guests, it was like we weren't there/were an inconvenience for a lot of them. Overall, it was quite an impersonal experience and we wouldn't return. The nicest member of staff was the young man at checkin and even that was marred by the presentation of a very sternly worded contract outlining the different ways that you could end up being charged an extra £100 for damage to the room. After a 2.5 hour journey, that was a bit of a dampener and did put us a bit on edge for the trip tbh. Also, the view from our room was really not nice at all, overlooking an overgrown garden and quite run-down residential properties. View at the front not much better. What was supposed to be relaxing time away, wasn't in the end, to be honest.

Light didn’t work, bathroom door didn’t close and glass on tray covered in toothpaste

Beautiful Portsmouth gem Was here for one night to see a gig at a nearby music venue. The minute I was dropped off by my Uber and I saw the hotel I fell in love. I went to reception to check in the gal was absolutely friendly, accommodating and professional. As I opened the door to the Edwardian hotel I knew I was in for a treat. The entire premises were immaculate. Very cute boutique hotel. the minute I got settled in my room I FaceTimed my mom who was in LA to show her the beautiful room. 100000% will stay here again.