Somerset House Boutique Hotel and Restaurant

Mostly good. Pleasant room (upgraded but couldn’t tell what was better?) but bed a bit soft and towels not the fluffiest. Arranged parking was great. Lovely breakfast, and reception really helpful but dinner and environment in sister hotel bar (Florence) underwhelming.

Fab Very clean, comfortable hotel. Delicious meal and breakfast. Friendly staff.

Possibly the worst boutique hotel I have EVER stayed in. We were on the first floor and the noise is almost unbearable above us. The night comings and goings were almost tolerable but then during the day I needed to stay in the room for a few hours to get work done and I couldn't. The banging, stomping and slamming of doors from the housekeeping staff was nothing I have ever experienced before. Terrible. The drain in the shower did not actually drain. The shower flooded the bathroom every time we used it. The drain in the sink was so noisy you could not hear yourself thing. The place is dirty by any standards and the fabric chairs in the room were so unclean I could not even bring myself to sit in them. By far the worst boutique hotel expeience I have ever had. The need to do a LOT better or drop "boutique" from their name. Immediately. A total let down. Do not stay here. There are plenty of other options in this city I wish I would have explored before booking this place.

Lovely hotel in a quiet location Lovely hotel, friendly staff and an excellent breakfast. The room was spacious and comfortable as was the bathroom. The only negative was the size of the separate toilet, which was very cramped.

Two Night Stay Lovely 2 night stay at Somerset House. Excellent Breakfast across the road in Florence House, this did not cause us a problem. Plenty of Restaurants about a 8 min walk for our evening meal. Hotel was clean and staff friendly.

Jolly good stay Good stay. They were having some building work done to garden room. It did not effect our stay at all. Really good breakfast the next morning