Thunderbird Resort Club

Sweet little spot.

Place is awesome

Great location But Not Comfortable or Personable Loved the location, the kitchen and the layout as well as the landscaping. However, the living room furniture and bed were not comfortable to sleep or sit on. There was supposed to be a "Welcome" package in our room -- there wasn't. Couldn't figure out how to get on the internet and no one on the front desk knew how either. Wasn't keen on the fact that there was not a human on the front desk to interact with. It was all done through cameras and very automated. It didn't feel very personal.

Started horrible trying to talk with Holly behind the wall. She was very rude and could care less about me checking in! I think she was on her cell phone with a friend but not sure. It took me 45 minutes to check in and was told that I was not a member!! I couldn't believe what I was hearing!! I had my paperwork to show her but couldn't because she was behind the wall! Finally I called my wife to see if she could help talk Holly into believing we were legit. The entire stay was not much better! The remote for the T.V. didn't work they said they would send someone to fix it!!! suprise.....no one showed for two days! I ended up going to the store myself to get new batteries for the remote. Went to get towels for the pool and Holly again was of no help. She told me well, you only have one more day to stay here so you should be able to figure out how to get a towel! ended up using a room towel! Don't tell Holly! The room was ok. I had to be quiet but that was easy for me to do since I was gone allot and I was by myself! Hopefully (Holly) the lady behind to wall on the T.V. is having a better week. Good luck!

Very nice place. Website said pool, hot tub & laundry closed. They were all open. We liked the two bedroom layout. Steps on the stairs were small, but manageable if you were careful.

Suprised and pleased with the quality of the accomodations. The "virtual" checking is a little unusual, but worked great. We would stay here again.