Palms Promenade Luxury Rooms

酒店位置非常好，附近有很多餐廳小商店，但是如果是晚上11點後到的話需要打電話自助check in

Avoid at all costs – worst experience ever in Split Everything about this listing is misleading. They advertise it as a luxury hotel on *********** — it’s not even close. It’s just a random apartment turned into a room, inside a sketchy building with no proper reception, no staff, and no service. We had to wait over 6 hours just to check in, with zero communication. Nobody replied to messages or calls. We finally got access to the room at 3:00 AM — after being told, “Sorry, we didn’t see the call.” That’s the level of professionalism. The location? Terrible. To get in at night, you have to walk through a dark, dangerous alley. Homeless people sleep in front of the entrance, and the smell from the garbage bins downstairs is absolutely nauseating — it literally comes up into the room. No elevator. Four floors of filthy, graffiti-covered stairs. And yes, we had to carry all our luggage up ourselves. Inside the room, we couldn’t sleep because we could hear everything from the next-door neighbors… including their full-on intimate activities all night long. This is hands down the worst place to stay in Split. It’s not safe, not clean, not what it claims to be, and definitely not luxury. Avoid it if you want to actually enjoy your trip.

Nice hotel in an excellent location. However, the room does not have many amenities. One pillow and towel per person. No tissue paper or bottle of water. Just a clean room in an excellent location. Also, the apartment is on the 4th floor and no elevator…not a big deal, but could be an issue with seniors or those with disabilities.