jerylanz3
6 يونيو 2025
Originally I booked this hotel a year ago. While in Vienna I received a call of a death in the family and had to go home. I called the hotel which told me to call booking. Booking said call the hotel. We went back and forth like this for 4 days. When I did call the owner hung up on me saying she did not recognize the number. After many of these phone calls trying to cancel the owner put me down as a no show. She kept every penny. The tax, the breakfast everything. However she gave me a voucher for future use. The voucher was to cover the cost of the five nights good for 2 years. So we decided to use it. I was only able to book 3 nights based on availability. So here is the review. It has a pool which was a real plus. The TV was selections was pretty good for Europe. The room was clean and spacious. The staff at the desk was nice. The hotel location is not great. It is up a cement hill where no car can go. Once up the hill you go down a dark alley to get into the hotel. Pass by doors with garbage outside. The breakfast is a ten minute walk to a restaurant in Reva promenade which doesnt serve until 8. We did have an excursion early one morning and they prepared something for us which was appreciated. Overall with all the correspondence back and forth with Marina about the stay she never even came to greet us.
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