Howard Johnson by Wyndham Spokane

Pretty good for the price ! Same price as soon worse quality ones around the area

Apparently they do not take cash for deposit. Which doesn't make sense. They already had my card on file from when I booked the room online... so why can't I pay for my deposit in cash?

Check in required everyone to have photo ID. Photo of ID was unacceptable so we cancelled both nights and went down the street where they were more reasonable. We have never had this requirement at any hotel ever before.

Customer service lacks extremely bad/ Nobody eve in the office, sack breakfast. Continue Al isn’t them giving what they choose I eat. No waffle maker no cereal not even a spot for breakfast, no popcorn after 8. Oh, and to top it off check in and check out was with a computer and not a real person. That’s not what I came to see this needs to be shown to Wyndham.

I first was upset because I did check in online and then when i got here I had to do it again. Then there was noone here in person. I had to talk to someone on a sceen. He was very nice. I checked into my room and there wasn't towels. Then i cut myself on the shower. The screw was sticking out. Then the tv didn't work. I complained and got another room. In the new room the a/c didn't work, it kept shutting off. Then the fridge was frosted over. I had been traveling all day and just wanted to rest. I am very upset over the quality if this motel. It just made me regret choosing it. I got a text saying if there is any issues text. I texted and never got a response.

Absolutely no hot water in the shower. Stained sheets. No duvet or any kind of heavier blanket. Stinky, stuffy room. Hard bed. Absolutely horrible and gross.