Microtel Inn & Suites by Wyndham Spring Hill/Weeki Wachee

Absolutely the worst host hotel stay I have ever had in decades. Early evening my air conditioning stopped cooling the room. I told the front desk who told me he would look into it. His name was LEM. When I returned, he had clearly entered the room, turned off the television, which I leave on for security and turned UP the thermostat. When I went down to question this, he actually told me he thought this would make it start cooling. I guess magically . No assistance other than to change rooms at 10 pm at night only to check out in the morning. No maintenance no manager no help whatsoever, he told me to talk with a manager in the morning, more nonsensical information. Find any other hotel besides this one. A nightmare.

Snake in the room.

Property was VERY clean. Staff very friendly. Only (minor) complaint was that things ran out during breakfast...but quickly remedied..

This was our second hotel on our very long vacation trip overall the hotel was very satisfying it was extremely clean everyone for the most part was really nice had a beautiful pool we really liked our rooms I think the only thing that we could complain about was they have a free breakfast and we had stayed there three days and never once was able to take advantage of the free breakfast and my husband one time went to go get some juice I guess she had turned on 10 minutes before breakfast and she snapped at him and wouldn't let him have a little cup of juice that was a little over the top and ridiculous also they have charged us for using a safe not once not twice but four to five times a safe that we never even touched not one time wasn't even aware there was a feed to use a safe not that we did cuz we didn't we've been at home now for 3 or 4 days and we're still fighting to get the safe fees taken off of our credit card other than that the overall stay was very delightful had a very nice time there very clean very safe

Everything was good

If it wasn't for the check-in person at the reservation desk, we wouldn't have known that there is a charge for using the safe in the room you stay in. Was advised to MAKE SURE YOU TELL THE PERSON WHEN YOU LEAVE THAT YOU DIDN'T USE THE SAFE, or we would be charged. We let the morning person know, and we were STILL Charged. Called to let the hotel know and they said that charge should fall off in a week....WHAT!~ Should NEVER have been charged in the first place. That is just a ADDED CHARGE that no one knows unless someone at the reservation desk tells you!!! Shame on you!!